Xbox Series S Connection Issues :(

Is it normal that there is some internet issues on the xbox series s and can i fix it

It used to work

"some internet issues" is pretty vague but try restarting your Xbox series s and if that doesn't work forget your Wi-Fi network then re-connect to it? lastly maybe try an ethernet cable?

Also for more information my Xbox series s will connect to this internet. And after contacting t mobile they said it was not an issue on their side.

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

There are a few possible reasons why you may be experiencing difficulty downloading games or apps on your Xbox Series S. Some possible causes include:

Network connectivity issues: Make sure your Xbox Series S is connected to a stable internet connection. Try restarting your router or modem and then reconnecting your Xbox Series S to the internet.

Insufficient storage space: Make sure you have enough storage space available on your Xbox Series S to download the game or app in question. You can check the available storage space by going to the System -> Storage menu on your Xbox Series S.

Account issues: Make sure you are signed in to the correct Xbox Live account, and that your subscription is up to date.

Xbox Live service issue: Xbox Live services may be down temporarily. You can check the status of Xbox Live services by visiting the Xbox Live Service Status page.

Hi Treva, I'm Ryan.

Are you experiencing the issue on Xbox 360, Xbox One, or Series X|S? Is there any specific error code/message? There have been a lot of reports related to backwards compatability issues recently.

If it's an Xbox One or Series X|S:
https://support.xbox.com/help/hardware-network/connect-network/xbox-one-network-connection

If it's an Xbox 360:
https://support.xbox.com/help/hardware-network/connect-network/xbox-360-network-connection

https://support.xbox.com/help/xbox-360/networking/connectivity-solutions_2

Here to help.

Hello Stoop14mc , My name is Khaji I am an independent advisor and I will be happy to help you today.

I'm sorry to hear that you are experiencing Wi-Fi connection issues with your Xbox Series S. Here are some steps you can take to try to fix this issue:

Check your Wi-Fi password: Make sure you're entering the correct password when trying to connect your Xbox Series S to your Wi-Fi network. You can check the password on your router or ask your Internet provider to provide you with the correct password if you have forgotten it.
Restart your router: Turn off your Wi-Fi router and disconnect it from the power source for a few minutes. Then turn it back on and wait for it to reboot completely. Once the router is online again, try connecting your Xbox Series S to the Wi-Fi network.
Forget Wi-Fi on Xbox: Go to the network settings on your Xbox Series S and look for the option to forget the Wi-Fi network you're trying to connect to. Then try to connect again by entering the correct password. This can help resolve incorrect authentication issues.
Check Wi-Fi signal strength: Make sure the Xbox Series S is close enough to the router to receive a strong, stable Wi-Fi signal. If you are far from the router, the signal may be weak and cause connection problems. Try moving the Xbox Series S closer to the router and see if that fixes the issue.
Update your router's firmware: Check if firmware updates are available for your Wi-Fi router and, if necessary, update it to the latest version. Firmware updates often fix compatibility issues and improve connection stability.
Reset Xbox Series S network settings: If the above steps do not resolve the issue, you can try resetting the network settings on your Xbox Series S. Go to the console's network settings and look for the option to reset settings network. Please note that this will erase any custom network settings and you will need to reconfigure your Wi-Fi connection from scratch.

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