Xbox Series S Connection Issues To Xbox Live

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

There are a few possible reasons why you may be experiencing difficulty downloading games or apps on your Xbox Series S. Some possible causes include:

Network connectivity issues: Make sure your Xbox Series S is connected to a stable internet connection. Try restarting your router or modem and then reconnecting your Xbox Series S to the internet.

Insufficient storage space: Make sure you have enough storage space available on your Xbox Series S to download the game or app in question. You can check the available storage space by going to the System -> Storage menu on your Xbox Series S.

Account issues: Make sure you are signed in to the correct Xbox Live account, and that your subscription is up to date.

Xbox Live service issue: Xbox Live services may be down temporarily. You can check the status of Xbox Live services by visiting the Xbox Live Service Status page.

Hello JediSports, I am an independent advisor and I will be happy to help you today. My name is Khaji

I'm sorry to hear that you're experiencing issues with your Xbox Live Gold subscription after restarting your Xbox Series S.

Make sure you're signed in to the correct account on your Xbox Series S. Verify that you're using the account associated with your Xbox Live Gold subscription. You can also check the validity of your subscription by signing in to your account on the Xbox website and checking the status of your subscription.

Try restarting your Xbox Series S again. Sometimes an additional reboot can help resolve connectivity issues and update subscription information.

Make sure you are connected to the correct account, connect from the account where the subscription is active.

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.

Also, I’m having the same issue playing my 360 games on my Series S, my Xbox Live account won’t download onto any 360 game on my Series S.

Is it normal that there is some internet issues on the xbox series s and can i fix it

It used to work

"some internet issues" is pretty vague but try restarting your Xbox series s and if that doesn't work forget your Wi-Fi network then re-connect to it? lastly maybe try an ethernet cable?

Hi Treva, I'm Ryan.

Are you experiencing the issue on Xbox 360, Xbox One, or Series X|S? Is there any specific error code/message? There have been a lot of reports related to backwards compatability issues recently.

If it's an Xbox One or Series X|S:
https://support.xbox.com/help/hardware-network/connect-network/xbox-one-network-connection

If it's an Xbox 360:
https://support.xbox.com/help/hardware-network/connect-network/xbox-360-network-connection

https://support.xbox.com/help/xbox-360/networking/connectivity-solutions_2

Here to help.