Xbox Series S Clips Issues

Cap Gustavo · Nov 23, 2021

Hi everyone, my friend Diego Hayabusa4 has issues with his recorded game clips since 2 weeks ago, in any game the audio or video is delayed.

He did the Hard Reset multiple times, cleared the games chache, reinstalled some games, deleted his account and put it back to the Xbox, he tried different Video and Audio settings and yesterday he restored their Xbox to factory but the issue is still there.

This is on a Xbox One Series S with an stable network connection.

Even with steps or solutions given on YouTube they don't fix it, also there are some other gamers with the same issue.

I hope to get some workarounds here to help him before send their console to Microsoft (warranty).

Some clips:

https://gamerdvr.com/gamer/diego-hayabusa4/video/147352483

https://gamerdvr.com/gamer/diego-hayabusa4/video/147352486

An example of a video with people with the same issues in the coments section:

https://youtu.be/7cTz7_Ffphs

:)

Cap Gustavo

Hi Christopher and thanks for your answer, my friend told me he does that every night after play and this don't fix the recorded clips issues.

Christopher Revoredo

Hi there Cap welcome to the community forum! Christopher here, an Xbox fan just like you and has been on Xbox for years already. I would really love to make your day by helping you out. Try the following to fix the issue!

1. Turn off your Xbox using the power button on the console.

2. Once your Xbox has completely powered down, unplug the power cord from the back of the console. Don't simply unplug the cord from the wall's electrical socket — it must be disconnected from your Xbox.

3. Wait for 5 minutes, and then reconnect the power cord to both the Xbox console and the electrical socket.

4. Let another minute pass. If you're using an original Xbox One (as opposed to an Xbox One S or One X), watch for a small white light to appear on the Xbox One's power brick (the rectangular part of the power cord). Once the white light turns orange, you can turn your Xbox One back on. If you're using an Xbox One S or One X, just wait out the minute and turn it on afterwards.

Cap Gustavo

It didn't worked last night, he already did it.

Christopher Revoredo

Then tell him to contact Xbox support as this could be a hardware issue!

Christopher Revoredo

Then try something stronger!

The first step in resetting an Xbox is to open the main menu. This can be accomplished in one of two ways:

Press the home button on your Xbox controller. This is the illuminated button with a stylized X that is centrally located on the front of the controller near the top.

Alternately, you can press the left bumper until you reach the home tab, and then press left on the d-pad.

Press down on the d-pad until you reach the gear icon.

Press the A button to select the gear icon.

With all settings highlighted, press the A button again to open the settings menu.

Press down on the d-pad until you reach System.

Press the A button to open the System submenu.

With console info highlighted, press the A button again.

Press down on the d-pad to select reset console.

Press the A button to select this option and move to the final step.

Press left on the d-pad to select Reset and keep my games & apps. Then press the A button. This is the less thorough of the two options, as it only resets the Xbox firmware and settings without touching your games and apps. Try this first, as it allows you to avoid downloading everything all over again.

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Xbox Series S Clips Issues