Xbox Series S black screen

Justin Mazzella · Jul 30, 2022

I was messing around with some resolution settings on my xbox and the screen just went black. I have tried reseting my xbox, i have even tried holding the power button and the sync button and that only turns the xbox on and then back off. Changed the hdmi cable, tv also is working just fine. I have no idea how to fix this issue.

:)

joe mooradian

Having the same exact problem on Xbox series s can play everything but the Rawlings compound just black screen after the cut screen hoping this gets fixed asap

john123E45

got the same issue with my xbox series s, i was watching netflix and then the screen turned black, tried to turn off the console but nothin worked

Cayla Burtner

No it's longer and white, with no black circle on it. It's still a series s Xbox and when I looked up compatible consoles for this game it said the series s.

Lucas Lauer

Hello, Justin. Thanks for reaching out. I'm Lucas, an Independent Advisor and a Microsoft user just like you. I'll be glad to help you out.

Would you please try physically resetting your display options?

- On the console, press and hold the Xbox button for 10 seconds to turn off the console. Unplug all cables from it, wait for 5 minutes and plug again.

- Then, press and hold the Xbox button and the Pair button until you hear a beep to turn on the console. You’ll hear one beep right away and a second beep 10 seconds later. The power light will flash on before the second beep. Don’t let go until you hear the second beep or see the console start up in low resolution mode (the Xbox startup screen will appear slightly pixelated).

- In either case, this will start up your console in low resolution mode (640 × 480). To change this setting, press the Xbox button to open the guide. Go to Profile & system > Settings > General > TV & display options, and then select the resolution you want from the Display dropdown.

See if the issue persists and please let me know.

Rodrigo Oliver

Hi DHG, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

Couldn't this flickering be caused by your TV adjusting to the game or application you are using by switching modes (HDR, Game Mode, Dolby, etc)?

I have a TV that every time I open a game that uses HDR the entire screen goes black for a second and then it returns to normal.

I get an indication on the screen (by the TV UI) saying "HDR Mode".

A good way to test this is paying attention to the TV Mode and also trying on a different display.

Hopefully this helps you.

Xbox Series S black screen