Xbox Series S Automatically Shutting Off

Discus and support Xbox Series S Automatically Shutting Off in XboX Insiders to solve the problem; I’ve been having this issue where my XboxSS will shut off on it’s own while gaming. And I think I’ve noticed what triggers it and also know a... Discussion in 'XboX Insiders' started by /u/cagrace7, Apr 13, 2022.

  1. /u/cagrace7
    /u/cagrace7 Guest

    Xbox Series S Automatically Shutting Off


    I’ve been having this issue where my XboxSS will shut off on it’s own while gaming.

    And I think I’ve noticed what triggers it and also know a workaround to avoid it.

    I used to keep my Xbox on eco mode and do a “Full Shutdown” because I felt like it was just overall better for my Xbox. I’d also occasionally unplug it because we get some gnarly thunderstorms in my area and i’ve already lost one Xbox from lightning.

    From time to time, i’d turn on my Xbox after it being either unplugged or fully shutdown for an extended time and immediately start a game. i’d play for about, 5mins and it would shut down. I’d turn it back on, start the game back up and it wouldn’t even make it to the menus before it’d shut down again. And it would do this about 3 times.. I would turn it back on once more and the fan would kick on and it would be very loud. It did this every so often over the course of like, multiple months before i could figure out why it was doing it. Something else I noticed, before it shuts down, my Xbox isn’t even slightly warm.. it’s almost cool. And when the fan kicks on, the Xbox becomes its normal warm temperature. so, whatever it is, has something to do with whatever controls the fan and it not working properly when being turned back on.

    So, I put my Xbox into standby mode, so its never completely turned off and it hasn’t shut off since.

    submitted by /u/cagrace7
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    /u/cagrace7, Apr 13, 2022
    #1
  2. IKEA FURNITURE Win User

    Shutting off automatically

    Do you have dolby access or dolby headphone atmos installed?
  3. IKEA FURNITURE Win User

    Shutting off automatically

    Do you have dolby access or dolby headphone atmos installed?

    No not installed.

    I tried all the tips on xbox.com for xbox automatically shutting off.

    None work sadly.

    Iv dealt with it now for the past 4 days.

    Can't take it anymore. Gonna return it to walmart for a exchange. Hopefully I just got a faulty console.
    I've got this issue on both of my xboxs, I wonder if its an issue related to our accounts and not just hardware since it started doing this on my xbox one s and x at the same time.
  4. JayMart 4PoInt0 Win User

    Shutting off automatically

    Do you have dolby access or dolby headphone atmos installed?
    No not installed.

    I tried all the tips on xbox.com for xbox automatically shutting off.

    None work sadly.

    Iv dealt with it now for the past 4 days.

    Can't take it anymore. Gonna return it to walmart for a exchange. Hopefully I just got a faulty console.
  5. Marc Rasmine Win User

    Xbox Series X turns on, then shuts off automatically

    Hey Wille,

    Yes I purchased the console in Florida last year. Yes, I also opened the service request an I was given the response that they will try to fix the issue. If the issue cannot be resolved a replacement will be provided. I already shipped the console to Florida and from there it will be transferred to the nearest UPS delivery location to be delivered to its final location (Microsoft Service Center). So far to ship the console to the US has cost me approximately $100 usd.
  6. Marc Rasmine Win User

    Xbox Series X turns on, then shuts off automatically

    Yes, I purchased the console directly from Microsoft and I have 6 months remaining on my warranty.
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Xbox Series S Automatically Shutting Off

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