Xbox series s All access issues

BogdanGT · Mar 21, 2021

Hello everyone,

As the title says I'm having issues trying to claim my all access on my xbox series s (keeps giving an error). I'm based in the UK for the record. I've contacted support many times just to go through troubleshoot and eventually the issue was escalated. I'm just being told to keep waiting it's been going on for a week now. I've contacted the finance provider but they don't deal with this contacted the retailer as well but they are barely replying back..

Is there anyone that had similar problems issues with their xbox?

:)

JacobMullins3

I have the same issuse. I called citizen one also, who directed me to microsoft. I called microsoft and the rep i talked to tried to help but ended up not being able to fix it. He told me he would call me back in 15 to 20 minutes, but never called back.

BogdanGT

That's the same error I'm getting and quite annoying...

DaveyHatton

I kept getting a "Problem on our end, wait a little longer" type of error, and support ended up "deleting" my existing XBOX Live GOLD subscription to resolve the issue. It's supposed to auto-convert an existing membership, or something like that, but obviously wasn't working...

BogdanGT

Yep it's set to UK but keep getting error when trying to redeem the all access on the console..

ngocphi

Is your account uk or US?

If Not uk then you need to set yoir account region as uk under manage my account on this website

Xbox series s All access issues