Xbox Series Expansion Card Issue while plugged in

Hi,

There are two drives, with some different capacity options

Seagate Xbox Series X|S Expansion Card

https://www.seagate.com/products/gaming-drives/xbox-gaming/storage-expansion-for-xbox-series-x/

Western Digital WD_BLACK C50 Xbox Series X|S Expansion card

https://www.westerndigital.com/products/external-drives/wd-black-c50-expansion-card-for-xbox-ssd

It sounds like you are experiencing issues with your Xbox Series X when installing or updating games to an external SSD expansion card. You mentioned that the console freezes or hard crashes when you try to install or update games, but only when using the SSD expansion card. When you remove the SSD card, the console works fine. However, when you try to install DLC on the internal hard drive, the console still freezes and shuts off after a few minutes.

This issue could be related to a compatibility problem between the Xbox Series X and the SSD expansion card. It is possible that the card is not fully compatible with the console or that there is an issue with the card itself. You may want to try using a different brand or model of SSD expansion card to see if the issue persists.

Another possibility is that the SSD expansion card may be defective or damaged. If this is the case, you may need to contact the manufacturer or retailer to arrange for a replacement or repair.

In any case, it may be helpful to check for any firmware updates or other software updates for the Xbox Series X or the SSD expansion card to ensure that you are using the most up-to-date and compatible versions. You may also want to try contacting Xbox support for further assistance in resolving the issue.

There is only one model and one manufacturer of the expansion card for the Series consoles. There is no other brand or model to try.

It sounds like you are experiencing issues with your Xbox Series X when installing or updating games to an external SSD expansion card. You mentioned that the console freezes or hard crashes when you try to install or update games, but only when using the SSD expansion card. When you remove the SSD card, the console works fine. However, when you try to install DLC on the internal hard drive, the console still freezes and shuts off after a few minutes.

This issue could be related to a compatibility problem between the Xbox Series X and the SSD expansion card. It is possible that the card is not fully compatible with the console or that there is an issue with the card itself. You may want to try using a different brand or model of SSD expansion card to see if the issue persists.

Another possibility is that the SSD expansion card may be defective or damaged. If this is the case, you may need to contact the manufacturer or retailer to arrange for a replacement or repair.

In any case, it may be helpful to check for any firmware updates or other software updates for the Xbox Series X or the SSD expansion card to ensure that you are using the most up-to-date and compatible versions. You may also want to try contacting Xbox support for further assistance in resolving the issue.

Xbox Series X|S games can not be run from USB storage devices. These drives are too slow for Series X|S games, regardless of them being on Game Pass or not.

Series X|S games can only be played on either the Internal SSD, a Seagate Storage Expansion Card for Xbox Series X|S or the WD_BLACK C50 Expansion Card for Xbox

I was having the overheating issue from playing in the Rec. As soon as there is a dead ball, the xbox would shut off. I have the seagate Storage Expansion Card for xbox series x. I just moved the game to the Storage Expansion Card. It has been working fine for me since.

Hope this helps!