Xbox Series 2 controller replacement

Turns out, the Xbox Elite Series 2 controller needed to be replaced.

The Elite Series 2 controller has a 1 year warranty.

If your controller isn’t working and needs replacing, go to https://beta.support.xbox.com/help/hardware-network/controller/controller-warranty and
enter the controller’s serial number at the bottom of that page. For the Xbox Elite Wireless Controller Series 2, the 14-character serial number is in the lower centre on the back of the controller.

Each Elite controller series 2 comes with 1 set of paddles. You can order replacement paddles, thumbsticks etc.

Series 1 paddles, thumbsticks is not compatible with series 2.

I would like to get this controller repaired but I can only find ways to get a replacement. This is a xbox design lab controller so idk if they're gonna replace it, plus the serial number didnt show up when I punched it in. Is there an easier way to get a replacement or a fix for this elite series 2 controller?

Hi there. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

Upon checking the list of prices for servicing your Elite series 2 controller from this link, https://support.xbox.com/en-US/help/hardware-ne....

The out-of-warranty fee is $79.00.