Xbox series 2 controller on PC Bluetooth was working, now won't

You can access this link Connect and troubleshoot Bluetooth on your Xbox Wireless Controller | Xbox Support, It will help you troubleshoot your issue.

Hi,

I try to connect my Xbox Elite wireless controller series 2 via bluetooth on my Ipad Pro 11 inch 2018, but it can't make connection or won't be recognized. The series 2 controller supports bluetooth. I can make connection with the other older version Xbox
One S wireless controller immediately.

I'd make a phone call with Apple support and they said that maybe the problem could be that the Xbox Elite controller series 2 won't be supported and isn't compatible with Ipad.

I want to know guys if you had the same problem and I want to ask if there will be an update in the future to solve this problem?

At the moment the series 2 elite controller is not compatible with Iphones/Ipads. At the moment the only device that the series 2 controller is available on IOS side is the Mac and even that it's janky. Series 2 controller works fine on Android at the moment.
Sorry if this doesn't help you, I myself is waiting for the Bluetooth proprietary to be added to the IOS list

Hello Yeddy Yordan,

Thank you for sharing this with us and welcome to Xbox Forums.

Based on the information you provided, it seems that you're having trouble connecting your Xbox Elite Series 2 controller to the Xbox Accessories app on your PC. There could be several reasons why your Xbox Elite Series 2 controller is not connecting to the Xbox Accessories app on your PC or through Bluetooth. Nothing to worry, we'll work on this together.

Before we proceed, I will be asking you few questions to help us understand the concern further:

1. Have you tried connecting the Xbox Elite Series 2 controller to a different PC or Xbox console to see if it connects?
   
2. Have you checked if the USB-C cord you are using is working properly by trying a different cord?
   
3. Have you tried updating the firmware on the Xbox Elite Series 2 controller through the Xbox Accessories app on your PC?
   
4. Have you checked if your PC's Bluetooth is turned on and discoverable?
   
5. Have you tried removing any other Bluetooth devices from your PC's Bluetooth settings to see if that helps the Xbox Elite Series 2 controller connect?
   

In the meantime, please ensure that your PC meets the minimum system requirements for the Xbox Accessories app. You can check the system requirements on the Microsoft Store page for the app.



Next, please try the following steps to troubleshoot the issue:

• Make sure that your Xbox Elite Series 2 controller is fully charged. You can charge it using the USB-C cable that came with the controller.
  
  
  
• Try connecting the controller to your PC using a different USB-C cable. Make sure that the cable is fully inserted into both the controller and the PC.
  
  
  
• If the controller still won't connect via USB, try resetting the controller. To do this, press and hold the Pair button on the back of the controller for 3 seconds, then release it. The Xbox button on the controller should start flashing rapidly, indicating that it's in pairing mode.
  
  
  
• If the controller still won't connect via USB, try connecting it to a different USB port on your PC.
  
  
  
• If the controller won't connect via USB, try connecting it to your PC via Bluetooth. To do this, press and hold the Pair button on the back of the controller for 3 seconds, then release it. The Xbox button on the controller should start flashing slowly, indicating that it's in pairing mode. On your PC, go to Settings > Devices > Bluetooth & other devices, then click "Add Bluetooth or other device". Select "Bluetooth" and follow the on-screen instructions to pair the controller.
  
  
  
• If the controller still won't connect via Bluetooth, try resetting the controller and your PC. To reset the controller, press and hold the Pair button on the back of the controller for 20 seconds, then release it. To reset your PC, go to Start > Power > Restart.
  

If none of these steps work, please try updating the firmware on your controller. You can do this using the Xbox Accessories app on your Xbox console. Connect your controller to your console using a USB cable, then open the Xbox Accessories app. Select your controller, then select "Device info". If a firmware update is available, follow the on-screen instructions to update your controller.



I hope this helps you with the issue for your Xbox Elite Series 2 controller. If you have any further questions or concerns, please don't hesitate to ask.

Kind regards,



Microsoft Community Moderator

Hello,

There isn't a specific adaptor for the Series X/S controllers for PC. The current adaptor works just fine with these newer controllers, however it is now in very short supply. There are third party ones available that do the same thing.

The Xbox 360 wireless controllers use a different WIFI protocol, they need their own Xbox 360 wireless Gaming Receiver.

Xbox One and Series X/S controllers can be connected to PC via Bluetooth, but headsets will only work with the Xbox One adaptor (or a third party version), they won't work when the controller is connected via BT

The Bluetooth controllers don't come with an adaptor, is has Bluetooth built in. The device it connects to need to have Bluetooth to work, if your PC doesn't then you need to get a Bluetooth adapter for the PC.

The wireless part of the controller works on a unique frequency only for the xbox controllers, so it won't work with WiFi, so for your PC to use the Xbox Wireless part, you would need the Xbox Wireless Adapter.