Xbox Series 2 Controller: Left Stick has poor 'responsiveness'

Hi Cool,

Thanks for reaching out to the forums. We understand you are looking to get a repair/replacement. First, please refrain from posting any personal information as we will never email you from forums. You can follow the guide here on

controller warranty to set up a repair/replacement for yourself.

Hope this helps.

Brad

I have bought five new controllers for my Xbox series X game console. ON the Sniper Ghost Contract games 1 and 2 my controller shoots automatically with the left stick. Once you try to hold your breath and lock to shoot an opponent the controller sticks. This is a new problem for me other then the drifting of an old controller. Has anyone else complained about this issues.

Hello ShivaPike,

Welcome to the Xbox Community Forum! Thank you for sharing your concern with me today, I hope you're doing well. I understand that you have a question regarding the stick tension on the standard Series X controller and how it compares to the Elite Series 2 controller.



The standard Series X controller has a default stick tension that is not adjustable. However, the Elite Series 2 controller has adjustable stick tension with three different settings as you mentioned in your question. With the Elite Series 2 controller, you can increase or decrease the stick resistance according to your preference.



I understand that increased stick resistance may be helpful for you due to your neurological condition. I recommend trying out the Elite Series 2 controller in-store or with a friend who owns one to see if the highest resistance setting is suitable for you before making the investment.



Here is a link to the official Xbox support page that provides more information on adjusting the stick tension on the Elite Series 2 controller is the same link you provided: Adjust the sticks on your Xbox Elite Wireless Controller Series 2 | Xbox Support

You may check try to check if customization of the controller could be your preference: Xbox Adaptive Controller | Xbox



I hope this information helps! Let me know if you have any further questions or concerns.

Sincerely,



Xbox Forum Moderator

Microsoft Community

Hello Sleazus Fist,

Thank you for your prompt response.

The Xbox Elite Wireless Controller Series 2 comes with a stick adjustment tool that lets you tweak the tension in the left and right sticks until they’re just the way you like them.

We recommend only using the included stick adjustment tool for this procedure, but if you don’t have it on hand, you can also use a slotted screwdriver (3.0mm or SAE 3/32” work best). To avoid damaging the controller, use low force when applying the tool. To request a replacement tool: Xbox Online Service center

For your reference, see: Adjust the sticks on your Xbox Elite Wireless Controller Series 2 | Xbox Support

Thank you for choosing Microsoft. Stay safe!

Sincerely,

Try this procedure: right stick, select one of the sensitivity presets.

Scroll to Xbox Elite Wireless Series 2 Controller and select Configure. Select a profile to adjust or create a new one. Select the Edit button and on the Left Stick or D-pad tab