XBox sending "Enter" command after channel numbers on Cisco 8742HDC

Ah, I see. Yes, we send a "channel enter" command after the channel digits.

Can you guys let me know what codeset we're using for your Cisco boxes?

I have the same problem with the Cisco 1642HDC. I suspect this may have to do with Cox(its their software running the box in my case and the IR codes are the same on the old motorola this replaced. The problem that i see is that the xbox sends a command
i suspect the INFO button after everything it does causing the info pane to pop up covering the screen after any command sent by the one. Also for 4 digit channels on this box sending the enter command is not required and causes the cable box menu to pop up
after an Xbox channel change. Also I've noted that the lineup selection is not very smooth. Entering my provider and the zip code brings up 2 selections for another market one of which is pretty close to what it should be but not quite.

Hi,

I'm in US. Cable provider is Time Warner. Cable box is Cisco 8742HDC. I'm having the same issue. Game and console looks great. HD Cable channels look very degraded.

If your cable box/cable provider supports pause, rewind etc for live TV... the controls will work to do that. As will the triggers on the controller. You have to have the proper device set up in Devices under the Xbox one settings. For example, I have
a Cisco 8742HDC when I chose auto when setting up my dvr (entered Cisco for name) it returned the wrong Cisco code and I could not pause live TV or use the controls. When I chose Manual for set up and entered 8742HDC for model it all works fine now. And
those controls do work when I am watching recorded shows om the Cisco box.

If you cover the IR sensor on the HW180STB the moment after the xbox sends the channel number (e.g. 5-1) then the xbox successfully will change the channel. The April update must have included that extra "enter" command which has now ruined the channel
changing function. You can still change the channel if you use the up and down arrows on the right side of the xbox remote since that is only a "Channel Up" or "Channel Down" function.