XBOX SCAMS USERS INTO MULTIPLE PURCHASES

My son asked to purchase a pack for a game (Overwatch). Tried to purchase 1 bundle for $19.99. I put in the passcode and nothing. It goes back to the screen that says BUY. Tried it again and nothing. No confirmation or receipt. Thought it was a credit card
issue so I changed the card and again it just goes to the BUY screen. Went to my email and saw that I was charged 3 times. How many times has this scam happened. Tried to cancel/return 2 of the 3 purchases and there is absolutely no way of doing so. Microsoft
does not allow returns/cancellations/refunds of digital purchases. If it was this easy for this to happen I'm going to bet my life that Microsoft scammed millions this way.

:)

 

Multiple xboxes, multiple users.

Hey there -

The Xbox One has the
Home Console system which is designed for families with multiple users/consoles to share games across consoles without needing to purchase the same game multiple times. Making sure that is set up correctly should alleviate many of the issues you're outlining
regarding sharing games.

Regarding Destiny and needing to be logged in - Do you own multiple copies of the game digitally or on disc? If it's a digital copy, double check that your purchase for the game went through using the account in question's
Microsoft Commerce account or the account's

My Games section.

Let us know if that helps or if you have other questions we can help with.

 

Multiple xboxes, multiple users.

I have a young adult son for whom we just purchased an xbox one s. We live in the same home, but I am for all intents and purposes, the admin on our family account. I understand that you need to watch for licensing etc., but I have purchased two complete
copies of Destiny, one for the old xbox and one for the new xbox one s, and it's still telling him that the person who purchased the item has to be signed in. For a work around, we just leave me signed in all the time, but I think you guys need to rethink
how this will be handled in the future. I purchase games, my son might purchase the DLC, depending on who is totally hooked on the game at the moment and/or has money in their account. I made absolutely sure that we would own two separate licenses for Destiny,
since it's a game we would like to play together. For other games, only one of us would play at a time, so just like a book, whomever is using it.

Thank you for reading my rant. As technology advances, and life situations are changing (more adults living at home, more husbands and wives who enjoy gaming together etc) The companies that provide those technologies will have no choice but to change also.
I for one don't mind spending the extra for dual licenses, if it means we both get to enjoy it.

 

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