Xbox says that i don't have tomb raider

i got tomb raider when it become free in games with gold,i played and uninstalled to get some space,now i can't download it and says that i don't have the game,offering me to buy the game that i already have,how can i fix it?

:)

 

I can't play a game that I already had

When I had the xbox 360 it came with a code that let me download Tomb Raider, and now that I have the Xbox One it dont let me play Tomb Raider, it says that I cant use that game until I get a xbox game pass, I'm very disgusted with this situation.

I hope an answer early please thanks.

 

Can't download Tomb Raider!

tomb raider is a free game this month and when I try to download it just says cant download tomb raider

 

Sorry to hear it. Please try heading to My Games & Apps and scroll right until you see Ready to Install. If you purchased the game on the tag you're posting with now then it will be listed there for install.

If it is not there then it is possible that you got the game on another account. You can check past purchases for all accounts at commerce.microsoft.com.

 

isn't there. i got it on my own account and now the live says that i don't got the game

 

That is strange indeed. If you purchased the game on your account and it says you didn't then you'll need to contact phone support for more assistance.

If you live in North America dial 1-800-469-9269