Xbox says my Live Gold has expired, but I can't redeem my code

Discus and support Xbox says my Live Gold has expired, but I can't redeem my code in XBoX on Consoles to solve the problem; I'm sorry for misspelled words, english is not my native language. Today is supposed to be the last day of my last Live Gold signature. When I tried... Discussion in 'XBoX on Consoles' started by LuizaGalo, Sep 21, 2014.

  1. LuizaGalo
    LuizaGalo Guest

    Xbox says my Live Gold has expired, but I can't redeem my code


    I'm sorry for misspelled words, english is not my native language.

    Today is supposed to be the last day of my last Live Gold signature.

    When I tried to play BF4's multiplayer mode, xbox immediately said I don't have a Live Gold signature. I thought it was weird, but then I tried to redeem a code for 14 free days.

    The thing is, now it's saying I already have Live Gold, so I can't redeem the code!!

    I can't play multiplayer mode and I can't redeem my code!

    PS: Something similar happened to me a couple of weeks ago and I had to call Microsoft. They canceled my live gold and gave me a code containing the remaining days I had. It worked, so I tried calling them today, but they won't answer the phone even though
    it says they're working now.

    Someone help me please!

    :)
     
    LuizaGalo, Sep 21, 2014
    #1
  2. Why won't my Xbox let me put in an online code it says I already have gold but I don't

    my Xbox won't let me redeem my Xbox live code it says I already have gold but I don't because I can't play online on any games and it has run out?
     
    conallDkidd147, Sep 21, 2014
    #2
  3. Probadcop999
    Probadcop999 Guest
    Xbox live gold

    My Xbox live gold expired the 5th but today is the 8th and i am still able to play online and my internet explorer on the Xbox still works, when i go under account management and under your memberships it says Xbox live gold but when i click on it it says
    "Your payment option has been declined Please update your payment information in Account management and try again.

    You can't redeem a prepaid code until you provide a valid payment option" what do i do i really do not want to get banned.
     
    Probadcop999, Sep 21, 2014
    #3
  4. Xbox says my Live Gold has expired, but I can't redeem my code

    How can you help me pleaseeeee i need help , happened to me today
     
    Makaveli Rize, Nov 9, 2014
    #4
  5. Hey there, Makaveli Rize! This thread is a bit old. If you could, please post up a new thread detailing what you're running into and troubleshooting you've completed. This way we can get you the individual support that works best on the forums. Xbox says my Live Gold has expired, but I can't redeem my code :)
     
    Misses Quinzel, Oct 31, 2018
    #5
  6. Arielle251 Win User

    codice Xbox live gold.

    If you have acquired an Xbox Live Gold code, I would check to see what the expiration date says on it. And just make sure to redeem it before the code expires! :)
  7. brandontyler Win User

    "This code is not currently supported for conversion to your Xbox Game Pass Ultimate subscription"

    I actually remembered another older 12 month XBOX Live subscription that I tried to enter as well. It says, "

    Converting your code

    Redeeming your Prepaid Xbox Live Gold 12 Month code will automatically convert to 4 months of Xbox Game Pass Ultimate and will be added to your current Xbox Game Pass Ultimate account. By redeeming this code, you agree to this conversion. All conversions
    are final; ratio subject to change. See xbox.com/gamepass If you choose not to redeem at this time, you can keep your code and redeem it prior to its expiration date, if any.

    So, notice it says you can keep your code and redeem it prior to its expiration date.

    But what I want to do is redeem it after my Game Pass ultimate expires. Assuming I will not want to pay for it after Sept 2020. Do I have to just hold on to all my codes and hope they don't expire?
  8. holly4dead Win User

    help me please

    hello, you trying to activate gold onto your account?

    Because I'm having the same problem, and I was trying to do it on the 360, and then tried redeem it on my xbox one and computer and says my code has expired or been used :/
  9. Oraclea Win User

    I regret exchanging points for an xbox live gold subscription. Is there a time limit on the code?

    Hi, in my experience, there is no time limit/expiration on codes for Xbox Live Gold and/or Game Pass from the Microsoft Rewards program. I last redeemed such a code over a year ago and as such, I would probably double-check the text in the email that contained
    the code just in case there's any newer language in there that would say anything regarding expiration, but unless otherwise indicated there, it should be perfectly fine to save the code and redeem it at a later time. Hope this helps!
  10. II_Of_Seven Win User

    Xbox live gold 14 days trail

    Hi.

    Xbox Live trial memberships can only be redeemed if you do not have an existing Xbox Live Gold membership. You can redeem a trial code once your current membership has expired.
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Xbox says my Live Gold has expired, but I can't redeem my code

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