Xbox says my account is a different account than the one I use

Discus and support Xbox says my account is a different account than the one I use in XBoX Accessibility to solve the problem; So ive spent about an hour and half now on this. Extremely frustrated, xbox database shows my account (one pictured below) but no way in gods green... Discussion in 'XBoX Accessibility' started by ChristopherSchonbeck, May 1, 2021.

  1. ChristopherSchonbeck
    ChristopherSchonbeck Guest

    Xbox says my account is a different account than the one I use


    So ive spent about an hour and half now on this. Extremely frustrated, xbox database shows my account (one pictured below) but no way in gods green earth to get into it as when i use the email it gives me a different account.
    Xbox says my account is a different account than the one I use [​IMG]

    :)
     
    ChristopherSchonbeck, May 1, 2021
    #1
  2. XBF Meryem R Win User

    Xbox says my account is a different account than the one I use

    Hello, since when you try to sign in it takes you to a different profile, you will to make sure that you are signed with the correct account you set up with Xbox profile.
  3. KrazyPwnage Win User

    Xbox not recognizing my email/password to set up "proofs"

    I go to xbox.com/accounts and click on billing contact information. It takes me to login.live.com with a different email than the one I use for xbox.com.

    It's saying "Help us protect your account. We'll send a security code to verify your account."
  4. WhiteTiger9000 Win User

    EA play

    Ok, so when I go into my account it still shows that my Xbox account is not linked. However I did notice that my email in my account is different than the one I used to sign in. Though when I tried to change it to my Microsoft one it said that it was already taken.
  5. HomegrownSilky Win User

    Connecting an Xbox Live to an existing profile

    You cannot merge two different accounts into one. You can upgrade the offline account on your xbox to a gold account (using a different email than the the one you used for the windows phone) and then factory reset your phone and you will be able to use
    the login info from your new gold account.
  6. Josh Eblin Win User

    Play with Game Pass not working on PC

    Figured this out. My PC MS Store account was using a different MS account than my Xbox account. Switched it over and it started working as expected
Thema:

Xbox says my account is a different account than the one I use

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