Xbox says I don't own Call of Duty Cold War even though I purchased it

Discus and support Xbox says I don't own Call of Duty Cold War even though I purchased it in XBoX Games and Apps to solve the problem; I preorder call of duty cold war cross-gen bundle and today I tried to play it and I get a message saying I don't own the game.. I went to Microsoft's... Discussion in 'XBoX Games and Apps' started by Death by Proxxy, Nov 18, 2020.

  1. Death by Proxxy
    Death by Proxxy Guest

    Xbox says I don't own Call of Duty Cold War even though I purchased it


    I preorder call of duty cold war cross-gen bundle and today I tried to play it and I get a message saying I don't own the game..

    I went to Microsoft's Xbox support and followed there recommended solution to deleted and reinstall the game only the find out now I have no record of actually owning it in my DL history and the Xbox store is only giving me the option to purchase the game!

    I would appreciate it if someone could help me out with the situation.. I looking at you Microsoft... I'd like to play some cold war today and y'all already have my money..

    Please and thank you.

    Sincerely,

    The loyal Xbox consumer you just wanged,



    ~ ~

    :)
     
    Death by Proxxy, Nov 18, 2020
    #1
  2. AllAlexi Win User

    Call of Duty Black Ops Cross Gen Upgrade

  3. Y Yhjjf Win User

    Call of Duty

    My bad I said I gifted myself Call of Duty Cold War but I didn’t say to were. The account is named BROSKYxEQUAN that’s the account I gave Cold War to.
  4. BladeGathers Win User

    I bought the game and it says I have to buy it again

    I preordered call of duty Cold War and it was working fine until last night and now when I try to open it it says “to play this, you’ll need to buy it” and in my full library it doesn’t show up but in the store it says I own it
  5. Francia J. Win User

    I have no Content packs for Black Ops Cold War

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    Sine this is a physical disc game, simply search the content packs directly on Microsoft Store. Here you go:

    Call of Duty: Black Ops Cold War - Content Pack 1

    Call of Duty: Black Ops Cold War - Content Pack 2

    Call of Duty: Black Ops Cold War - Content Pack 3

    Call of Duty: Black Ops Cold War - Content Pack 4
  6. Pasquale C. Win User

    COD Modern Warfare series x

    Hi!

    Maybe you have the Xbox One version of COD Cold War and you see that message because the Xbox One version cannot be upgraded to Xbox Series X. You can find more informations about COD Cold War editions here:

    Call of Duty: Black Ops Cold War Editions FAQ

    Regards
Thema:

Xbox says I don't own Call of Duty Cold War even though I purchased it

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