Xbox saying that i dont have gold

Discus and support Xbox saying that i dont have gold in XBoX on Consoles to solve the problem; So i tried to play wwe 15 online and my cloud wouldn't sync. when i tried to join a party to ask my friend for help it said that dont have gold. the... Discussion in 'XBoX on Consoles' started by TuggrKnutz, Apr 8, 2015.

  1. TuggrKnutz
    TuggrKnutz Guest

    Xbox saying that i dont have gold


    So i tried to play wwe 15 online and my cloud wouldn't sync. when i tried to join a party to ask my friend for help it said that dont have gold. the website says i have it, and its good until october. any help?

    :)
     
    TuggrKnutz, Apr 8, 2015
    #1
  2. Hijinxx03
    Hijinxx03 Guest
    Xbox error, saying that i dont have gold

    I recently bought 14 days Xbox live gold, and went ahead to have a look around my ready to install library. So I downloaded Lords of the Fallen. As the downloaded completed I was in an online game of Battlefield 1, so i knew i had Xbox Gold. When I started
    the game it said Please make sure your membership is active, below that message it said it could either be EA access or Gold. I checked if the game was published by EA, but it was published by Square Enix in 2014.
     
    Hijinxx03, Apr 8, 2015
    #2
  3. what is code 0x89231022

    saying i dont have xbox live gold when i have somebody account on my xbox with gold membership as my home xbox
     
    xxkillemcheaaxx, Apr 8, 2015
    #3
  4. DENAz666
    DENAz666 Guest

    Xbox saying that i dont have gold

    Hey mate,

    I've seen this issue crop up in the past, and have a few suggestions that should hopefully work:

    Firstly, the ol' power cycle. With you xbox on, hold the power button on the front of the xbox down for 10seconds to shut it completly off. Then turn it back on and see if it has worked.

    Failing that, another suggestion I found had worked for others, was to delete your profile from the xbox and redownload it again.

    Let us know if neither of those works, and we can go from there Xbox saying that i dont have gold :)

    Cheers

    Denaz
     
    DENAz666, Apr 8, 2015
    #4
  5. voteDC Win User

    Says i dont have Gold

    You'll have to call Support to sort this out, as you'll need to provide information that you shouldn't post on a public forum.

    -

    You can find your local support number by following the information behind this link
    support.xbox.com/call-us.
  6. DENAz666 Win User

    Xbox saying that i dont have gold

    Hey mate,

    I've seen this issue crop up in the past, and have a few suggestions that should hopefully work:

    Firstly, the ol' power cycle. With you xbox on, hold the power button on the front of the xbox down for 10seconds to shut it completly off. Then turn it back on and see if it has worked.

    Failing that, another suggestion I found had worked for others, was to delete your profile from the xbox and redownload it again.

    Let us know if neither of those works, and we can go from there :)

    Cheers

    Denaz
  7. Dvfaa Win User

    says i dont have gold membership

    i just checked out your profile and it does indeed say gold. Try deleting your account then recover and see if that fixes it
  8. XBF Ruben D Win User

    Anthem says I dont have gold

    Hello Dacon!

    Thank you for posting on Xbox Forums! I understand that not being able to play online with the game Anthem is frustrating but I'll be happy to assist you today. Just to clarify, have you tried to

    Power Cycle
    your Xbox One console? If not, I would suggest trying that out first. If that still doesn't work then you might want to check your
    subscription to be sure that it is working, I understand that you are able to go online with Destiny 2 but we should probably make sure. If at the end of this you're still not able
    to go online, then the next course of action would be to
    Contact Support
    .

    Try this:

    • Log into Support.Xbox.com
    • Scroll down, Click on Contact Us
    • Step 1: Click on Ask a Question
    • Step 2 : Select your Product
    • Step 3 : Select your Issue
      • Select – Call me back

    Hope this helps and thank you for posting on Xbox Forums!
  9. Edgarour Win User

    Anthem says I dont have gold

    check that your membership is up to date and if so, restart your xbox by disconnecting from the light or by pressing the xbox button for 8 sec
Thema:

Xbox saying that i dont have gold

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