Xbox saying I do not have a gold membership when I do

Discus and support Xbox saying I do not have a gold membership when I do in XBoX on Consoles to solve the problem; The xbox keeps taking me to the the box live payment page then tells me I have a gold membership already. I can't play any games online... Discussion in 'XBoX on Consoles' started by PAULMYSKINBAK, Dec 29, 2017.

  1. Xbox saying I do not have a gold membership when I do


    The xbox keeps taking me to the the box live payment page then tells me I have a gold membership already. I can't play any games online

    :)
     
    PAULMYSKINBAK, Dec 29, 2017
    #1
  2. Unable to use my Xbox One Game

    My xbox one keeps saying i dont have a gold membership but when i enter a trial gold code it says i do have gold and to give the code to someone who does not.??? help?
     
    Gronkowski MVP, Dec 29, 2017
    #2
  3. Temhotabot
    Temhotabot Guest
    Bought Gold Membership, But Saying I Do Not Have It..?

    When you purchase membership time from the website there is usually a delay. Two things will help speed up the process; recover account or test connection. If you purchase it from the Dashboard, depending on the payment instrument,
    as suggested above by another poster, it could be an issue on the card issuers end.

    *

    You are showing as Gold here. Do you have access to XBL as of now? If no, contact Phone Support.
     
    Temhotabot, Dec 29, 2017
    #3
  4. Temhotabot Win User

    Bought Gold Membership, But Saying I Do Not Have It..?

    When you purchase membership time from the website there is usually a delay. Two things will help speed up the process; recover account or test connection. If you purchase it from the Dashboard, depending on the payment instrument,
    as suggested above by another poster, it could be an issue on the card issuers end.

    *

    You are showing as Gold here. Do you have access to XBL as of now? If no, contact Phone Support.
  5. pauliejoseph Win User

    Bought Gold Membership, But Saying I Do Not Have It..?

    I don't know though like he said it is saying on the site itself that he is already using gold. I would definately call customer support just to ease your mind. Besides he only ordered 1 month if it is already showing on the account that means it is active
    and he is paying for something that he is not even able to use and with a 1 month membership he is losing valuable days. Please call customer support
  6. Legends Future Win User

    Bought Gold Membership, But Saying I Do Not Have It..?

    Give it some time, It takes a while for your gold membership to be active when purchased online
  7. SRD7 Win User

    Bought Gold Membership, But Saying I Do Not Have It..?

    paypal payments usually take the longest to clear as they have to be authorised through the bank and through paypal, keep checking it and it will work eventually
  8. Gronkowski MVP Win User

    Unable to use my Xbox One Game

    My xbox one keeps saying i dont have a gold membership but when i enter a trial gold code it says i do have gold and to give the code to someone who does not.??? help?
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Xbox saying I do not have a gold membership when I do

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