Xbox ripping us off..

I can't even use the *** thing. How *** FRUSTSRATING, NEVER FELT SO RIPPED OFF IN ALL MY LIFE. RIP OFF BASTARDS.

they are trying to rip us off scammers

I have'nt had Xbox live for about 3 weeks now, i've spoken to 8 yes 8 advisers only to be told the same thing over and over again.

The most likely scenario is that after your son's first console was banned, he tried to do the same thing on the next console. You're welcome to blame MS or Xbox but someone there had to use an account there on your consoles for this to occur. This doesn't
just happen to anyone.

This is not accurate. His account and console was working yesterday just fine at 6pm. We left the house then and did not return until 10pm. He saw the device ban, showed me and we went over to his sister's xbox to log in and see if he could access his
account, but after turning it on, it said the same message. It was all within 5 minutes of finding his xbox had the console ban. He did nothing to her xbox to "tamper" with it. I was sitting there while he tried to log in.

I'm not blaming microsoft for his xbox ban. As I said, it is what it is. I don't want his console unbanned. If he did something that got him banned, so be it, he pays the price. It's ridiculous that another console in the house is now banned too just
because he at one time logged into that device. His account isn't even the main account attached to her console. She has a perfect record on her account, no suspensions or bans. So just delete his account from her device. It's not like he could have
used the account to get online anyway on her console. It's a lot of money invested. So all the money we shelled out for the live account, and the games and content that was downloaded is now gone for both accounts UNLESS we go out and purchase two new xboxes. Fishy. I'm
not buying more products from this company. It's a racket if you ask me to get you to spend more money.



Just very aggravated at the entire situation. And even more aggravated that there is no way to talk to anyone there that has a clue.

Yep you receive an e-mail when you choose to turn off automatic renewal. "Expiration Notification for Gold Family – 12 Month" -> Subject. Body -> Dear GAMERTAG HERE,

Your subscription to Gold Family – 12 Month will expire on Tuesday, August 28, 2012. To avoid a possible interruption of your subscription service, please renew your subscription by Tuesday, August 28, 2012.

That's the e-mail you get to your e-mail ~3 minutes after you speak with an XBOX Live Representative telling them you want to cancel auto renewal. Easiest 5 minutes phone call ever. They also give you a service request number in case you want to call back
about that same issue. So there is your proof right there that you canceled the account, if there's an error tell them to look into that support inquiry. Clearly if you got the e-mail you have a date on there of when it was canceled you'd get that same one
or something similar to that with Gold Family being Gold Membership, but I guess you don't have that on the date that you're saying you canceled it.