XBOX Rip Off

So my son's console got banned. I'm not here to argue that. His account was hacked repeatedly, but the enforcement team upheld their verdict and it is what it is.

However, my daughter also has an Xbox One. Because he had had used her xbox one before we got him the newer one, her console is also banned. So that's TWO wasted systems in our house, we've lost all purchased content between the two devices. I asked if
we could reset the system so it doesn't have any ties to his account, and the answer was no. And their solution is we can just buy two new consoles! Forget it. I will never waste another penny on anything Xbox related. This is the most ridiculous thing
I've encountered. The amount of money wasted on your products is obscene, and it was all for nothing.

:)

 

XBOX RIP OFF

I PAID FOR A 3 MONTH PLUS 800 MICROSOFT POINTS ON MAY 11TH 2011. STILL HAVE RECIEVED NO POINTS NO ANSWERS WHY AND IT TAKES 10 MINUTES TO VERIFY YOU WITH THE AUTOMATED SYSTEM THEN YOU GET TRANSFERED THEN IT TAKES 15 MINUTES FOR THE REAL PERSON TO VERIFY YOU
TO TRANSFER YOU TO SOMEONE ELSE TO TAKE ANOTHER 10-15 MINUTES TO VERIFY YOU TO TELL YOU TO WAIT FOR A EMAIL WHAT A JOKE THEY ASK ALL THE QUESTIONS AND GIVE ZERO ANSWERS WHATS THE DEAL ILL TELL YOU A RIPP OFF..............CHARGES MY CARD GOT YOUR MONEY I WANT
MY POINTS NOW..............................

 

XBOX Rip off

yes but DEBT is allowed that only concerns making it easier

debt is when an payment is promised

en.wikipedia.org/.../Theft_Act_1978

really you DO not know what debt is?

if you promised your best friend 1000dollars for rent 2 weeks into the month but then you leave him a note in the house and say i'm going to leave but you still leave your stuff there but then your best friend asks you for the 1000dollars but then you
gave him a bad check

he returns 1 week later asking for the 1000dollars owed

do you really think that the 1000dollars is not owed? because you gave a note that he never saw?

with every method of cancelation notices via phone 90% of services still use phone and verification

there is always a NOTICE of cancelation

 

Xbox Enforcement | How Do I

Device bans are not issued lightly, and occur when a particular Xbox console or Xbox on Windows device is used to violate the Code of Conduct in an egregious or repeated manner. Once a device ban occurs, no account can connect to the Xbox Live service from
the affected device. Given the severity of this action we take each device ban extremely seriously, and only take action after a lengthy investigation.

Devices can be banned from Xbox Live for a number of reasons, including but not limited to:

• Xbox console tampering, such as physically opening an Xbox console and modifying it to play illegitimate or unauthorized software
• Online fraud, such as phishing, account theft, or other attempts to defraud Microsoft or other players
• Repeated egregious violations of the Microsoft Services Agreement that establish a clear pattern of nefarious activity

A device ban will occur if the console itself has been modified as stated above. The most likely scenario is that after your son's first console was banned, he tried to do the same thing on the next console. You're welcome to blame MS or Xbox but someone
there had to use an account there on your consoles for this to occur. This doesn't just happen to anyone.

 

This is not accurate. His account and console was working yesterday just fine at 6pm. We left the house then and did not return until 10pm. He saw the device ban, showed me and we went over to his sister's xbox to log in and see if he could access his
account, but after turning it on, it said the same message. It was all within 5 minutes of finding his xbox had the console ban. He did nothing to her xbox to "tamper" with it. I was sitting there while he tried to log in.

I'm not blaming microsoft for his xbox ban. As I said, it is what it is. I don't want his console unbanned. If he did something that got him banned, so be it, he pays the price. It's ridiculous that another console in the house is now banned too just
because he at one time logged into that device. His account isn't even the main account attached to her console. She has a perfect record on her account, no suspensions or bans. So just delete his account from her device. It's not like he could have
used the account to get online anyway on her console. It's a lot of money invested. So all the money we shelled out for the live account, and the games and content that was downloaded is now gone for both accounts UNLESS we go out and purchase two new xboxes. Fishy. I'm
not buying more products from this company. It's a racket if you ask me to get you to spend more money.



Just very aggravated at the entire situation. And even more aggravated that there is no way to talk to anyone there that has a clue.

 

As provided in my last post, was a link to the info on a device ban.

You can check the enforcement site with his account and see if there's info that's account specific.

Xbox makes a point to protect their network and if they had determined that there was a serious enough issue to ban a xbox console then they know what they're doing. It's not a "racket".

If the ban is account specific then you can see about a request for a case review. The case review is the only point of contact for any account suspension issues greater than 24 hours

 

In all likelihood they banned consoles that were on that IP. Now for Microsoft to do something to that extent is frankly pretty serious, so I have to wonder just what was going on with your son's Xbox in order to provoke it. Please don't take that as me
accusing your son of x, y or z but I am just thinking of what could have triggered the response.

I realize it is easy to dismiss Microsoft at this point because of that, especially after purchasing TWO consoles, I would suggest reaching out to them to get more information on the ban at the very least and see if there is someway, any way really, that
they could escalate this issue for review so your daughter's Xbox could be unbanned.

Good luck with all this!