Xbox rewards

Discus and support Xbox rewards in XBoX Rewards & Social to solve the problem; Posting again since the issue was not fixed or corrected in any way. I bought an Xbox 1 S and 2 games from the Microsoft store solely based on getting... Discussion in 'XBoX Rewards & Social' started by xeonexus, Dec 21, 2016.

  1. xeonexus
    xeonexus Guest

    Xbox rewards


    Posting again since the issue was not fixed or corrected in any way. I bought an Xbox 1 S and 2 games from the Microsoft store solely based on getting the rewards points. I would have bought else where if the problem wasn't going to be fixed. If the problem
    is ongoing (for years) why keep selling people on rewards points that they will not receive? When people post here, as this is the only option to voice problems, why not deposit the credits individually?

    Pending Credits
    [table][tr][td]12/15/16 - Microsoft Store Game Pre-Order - 15,000 Credits[/td][/tr][tr][td]12/06/16 - Microsoft Store Upgrade to Xbox One Offer - 30,000 Credits[/td][/tr][tr][td]11/22/16 - Completed November Survey - 250 Credits[/td][/tr][tr][td]10/13/16 - Microsoft Store Game Pre-Order - 15,000 Credits[/td][/tr][tr][td]08/28/15 - Completed August Survey[/td][/tr][/table]

    Attention Needed
    Please check your account information so we can make a deposit.

    Your deposits aren’t going through! Please ensure the billing information listed in your Microsoft Commerce account is correct by clicking the button below. If it is, please create a post in our support forum here.

    :)
     
    xeonexus, Dec 21, 2016
    #1
  2. Steev84
    Steev84 Guest
    Did you get your freebies from Xbox Live Rewards 5yr celebration?

    I never get shit for being in the rewards program. I've been downloading a lot of digital games for Xbox One and haven't received any credits. Xbox rewards is garbage.
     
    Steev84, Dec 21, 2016
    #2
  3. HappyTroopa
    HappyTroopa Guest
    Microsoftstore vs Xbox Store

    I have Xbox Live Rewards too but I think the $15 Rewards credit is only good if you buy the physical copy through MicrosoftStore.com...?
     
    HappyTroopa, Dec 21, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Xbox rewards

    Hello XeoNexus,

    As mentioned in your previous post at (Rewards not being deposited), your deposit is being prevented due to a mismatch between
    your GBR Rewards Account region and your US Microsoft Account region. Since your Rewards Account is a separate entity from your Microsoft Account, migrating your Microsoft Account region will not also change your Rewards Account region. Therefore, when your
    Rewards Account attempts a deposit in one regional currency, it cannot complete when your Microsoft Account is of a differing currency.

    However, this issue can be fixed by heading over to the Microsoft Commerce page at (https://commerce.microsoft.com) to update your Microsoft
    account to match your Xbox Live Rewards location. Another option if you wish to continue with Rewards in your current Xbox Live region is to opt out of the program at ( https://rewards.xbox.com/optout/ )
    , wait 48 hours and then sign back up again, which can also take 48 hours.

    While you will lose your progress by starting a brand new account, you can start earning Rewards Credits that will successfully reward your newly registered regional currency. To confirm that you have re-registered correctly, you can check your join date
    from the MyRewards page at (Xbox Live Rewards). If your join date shows a specific date and not a date of "???", then your
    account has successfully been re-registered. If you open a new post after being able to log in to your new Rewards account, you can request any pending deposits from your old account to your new one.
     
    XBLRewards8, Dec 22, 2016
    #4
  5. Reidlos88 Win User

    Never received my rewards!

    It was for xbox rewards though. I redeemed my xbox rewards points for microsoft credit so it is for xbox rewards not microsoft rewards.
  6. Smwutches Win User

    A WARNING ABOUT XBOX REWARDS POINTS AFTER YOU CASH THEM IN!

    I thought it was the other way around that xbox rewards was turning into Microsoft rewards.

    Na, what we using here are called "Live" rewards, the other one is called Xbox rewards/Microsoft rewards(what we bout to switch to).
    Actually this is the Xbox Live Rewards program. What it is being switched to is Microsoft Rewards. There is no Live Rewards.
  7. Smwutches Win User

    Xbox live

    What is? If you mean the Rewards program, you're thinking of Microsoft Rewards. That's a different program from the Xbox Rewards program. Xbox Rewards was run by a third party and ran at the same time as the Microsoft Rewards program for a while. Microsoft eventually shut down the Xbox Rewards program and opened the Microsoft Rewards program to more countries.
  8. XBLRewards8 Win User

    No rewards for all my purchases

    Hello CharlesSchwabb,

    Only Xbox Live Rewards members are eligible for Rewards. Since you are not a Xbox Live Rewards member, you are not eligible for any Rewards.
  9. Smwutches Win User

    Haven't received my 50000 points for Upgrading to the Xbox One X.

    That is an image from the Microsoft Rewards app, not the Xbox Rewards program. So it's a Microsoft Rewards offer. You will need to contact customer support for the Microsoft Rewards program again as Xbox Rewards support will not be able to assist.
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Xbox rewards

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