Xbox rewards wrong name on file

The name associated with my rewards account is wrong. I keep getting emails addressed to the wrong name even though the name on my Microsoft account and Xbox account are correct. I talked with Microsoft support and the is a service request number for this
issue: 1371387011. I was told to ask here for resolution

:)

 

HELP! Xbox Rewards 50,000 to split when a friend upgrades

I sent my nephew a invite to it. He bought a Xbox One Oct 11. The issue is whenever he was signing in he was't paying attention and signed in under the wrong name. I went over there today he joined Rewards, logged in to his xbox one with the right name, and registered under that name..... Are we still going to get our 25,000 points or not?

 

Wrong name on Xbox One

Found the answer to my own question.

For anyone else with this problem go to this link:
account.live.com/summarypage.aspx

From there you can change the name on the account

 

Hello CuboidalVenus,

Could you private message me using the forum message feature (the message envelope on this post) with the name you are getting and the name you are expecting? While we do see another account associated with your email address, it should not be generating
messages for your account.