xbox rewards still not fix?

TERESASYKES · Aug 30, 2017

my xbox rewards is still not fixed and I went to delete all my card on my account. is there a number I can call to get help to fix it?

:)

Smwutches · Aug 30, 2017

answer the question

i want an answer from the live rewards team not the microosft rewards because one thing haves nothing to do with the other

Hello,

Live rewards became MS rewards. So they are the ones you have to contact.

Zero
Click to expand...

Xbox Rewards support still posts here and still assists with Xbox Rewards issues. Since his issue is an Xbox Rewards program issue, he needs to wait for a response from support here. Microsoft Rewards support will not be able to assist.

Unforgetable G · Aug 30, 2017

Xbox rewards still not deposited

my Xbox rewards still are not deposited it's been 10 days now since I posted last and still do not have anything. Just annoyed I have not had any update to when it's going to be there. Very annoyed. I'm going to miss the Black Friday sales.

XBLRewards8 · Aug 31, 2017

Hello fatfemale0ver40,

There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
This is an issue that we are working on resolving with another team, since we are not able to fully access the database containing billable account information. At the moment, we have not received an estimate on when this problem will be resolved. We apologize
for the inconvenience.

Unfortunately, we cannot assist with any billing issues on your account. You may wish to try contacting Xbox support at (Contact Us | Xbox Support) if you would like to remove any cards from your
account.

XBLRewards8

Hello fatfemale0ver40,

There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
This is an issue that we are working on resolving with another team, since we are not able to fully access the database containing billable account information. At the moment, we have not received an estimate on when this problem will be resolved. We apologize
for the inconvenience.

Unfortunately, we cannot assist with any billing issues on your account. You may wish to try contacting Xbox support at (http://support.xbox.com/contact-us) if you would like to remove any cards from your
account.

XBLRewards3

Hi RandMan. Unfortunately, there is not yet a resolution to the deposit issue you are having. The Payment Operations team is working on it. Once there is a fix, we will make a deposit to your account. Sorry for the inconveniences.

XBLRewards8

Hello itsprojectxii,

There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
This is an issue that we are working on resolving with another team, since we are not able to fully access the database containing billable account information. At the moment, we have not received a estimate on when this problem will be resolved. To be clear,
this is a data issue, and not the result of any faulty user input. The prompt asking you to update your information is a symptom of this error, and adjusting your information will, in most cases, not resolve this issue. We apologize for the inconvenience.

Genjira X

The Microsoft Rewards app on my Xbox just got an update. I thought this might be it but, after a restart, it still hasn't fixed anything.

Goggs25

so it won't get fixed since they still not fixed the issues with rewards on xbox app. better off getting rid off gamepass quests since microsoft don't give a dam about them

xbox rewards still not fix?