Xbox rewards - purchases not showing up

Discus and support Xbox rewards - purchases not showing up in XBoX on Consoles to solve the problem; So in the last week I have purchased Rocket League and renewed my live through xbox dashboard. Yet on my rewards profile it hasn't logged on my vip... Discussion in 'XBoX on Consoles' started by TopDogin, Sep 16, 2016.

  1. TopDogin
    TopDogin Guest

    Xbox rewards - purchases not showing up


    So in the last week I have purchased Rocket League and renewed my live through xbox dashboard. Yet on my rewards profile it hasn't logged on my vip status tat I have purchased anything.

    This is quite annoying as I can't earn money back... Any help guys....I was a vip before then when it was updated I lost everything Xbox rewards - purchases not showing up :(

    :)
     
    TopDogin, Sep 16, 2016
    #1
  2. Rewards mission

    I was wondering why the rewards credits are not showing up in my account for the rewards mission. I spent $60 before tax like the mission explains. The credits are not showing as pending. I feel that any purchase should get rewards points.
     
    DLemma-1011B4D9-9359-4849-8E96-0B34186007ED, Sep 16, 2016
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    purchases not showing up in rewards statement

    Hello KHR1977,

    You can earn Xbox Live Rewards Credit in two ways:

    1. By finishing the offers located on the MyMissions page at Xbox Live Rewards .

    -or-

    2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
    back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

    In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as of July 2014, we do not award Credits for Xbox Live Gold renewals. In September 2015, we made some refinements to the
    program. One change that happened was an adjustment of MyVIP purchase thresholds. If you did not reach any MyVIP ranks with your purchases from September 2014-August 31st 2015, you were placed at a default rank. Since you were a zero star member, you did not
    get payback Credits on your purchases. You can check your current MyVIP level/progress at (Xbox Live Rewards).

    Since you recently obtained your first star, you can expect payback for your eligible purchases this month to be placed as pending halfway through the following month (January).
     
    XBLRewards8, Sep 16, 2016
    #3
  4. Xbox rewards - purchases not showing up

    Purchases are normally added at the end of the month. At least in my experience they are
     
    The Viral Cyrix, Sep 17, 2016
    #4
  5. TopDogin
    TopDogin Guest
    I just thought they would show up as an acknowledged purchase
     
    TopDogin, Sep 17, 2016
    #5
  6. Shaggy2000
    Shaggy2000 Guest
    Nope, it can take a while for purchases to show up, they will show though...........eventually.
     
    Shaggy2000, Sep 19, 2016
    #6
  7. I will point out however you no longer earn my vip rebates for renewing xbox gold.
     
    The Viral Cyrix, Oct 31, 2018
    #7
  8. The Viral Cyrix Win User

    Xbox rewards - purchases not showing up

    Purchases are normally added at the end of the month. At least in my experience they are
  9. Shaggy2000 Win User

    Xbox rewards - purchases not showing up

    Nope, it can take a while for purchases to show up, they will show though...........eventually.
  10. TopDogin Win User

    Xbox rewards - purchases not showing up

    I just thought they would show up as an acknowledged purchase
  11. The Viral Cyrix Win User

    Xbox rewards - purchases not showing up

    I will point out however you no longer earn my vip rebates for renewing xbox gold.
  12. XBLRewards8 Win User

    purchases not showing up in rewards statement

    Hello KHR1977,

    You can earn Xbox Live Rewards Credit in two ways:

    1. By finishing the offers located on the MyMissions page at https://rewards.xbox.com/mymissions/ .

    -or-

    2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
    back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

    In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as of July 2014, we do not award Credits for Xbox Live Gold renewals. In September 2015, we made some refinements to the
    program. One change that happened was an adjustment of MyVIP purchase thresholds. If you did not reach any MyVIP ranks with your purchases from September 2014-August 31st 2015, you were placed at a default rank. Since you were a zero star member, you did not
    get payback Credits on your purchases. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/).

    Since you recently obtained your first star, you can expect payback for your eligible purchases this month to be placed as pending halfway through the following month (January).
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Xbox rewards - purchases not showing up

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