Xbox rewards program support ticket help

Discus and support Xbox rewards program support ticket help in XBoX Rewards & Social to solve the problem; I used 250 gems on 7 days premium time it appeared i could claim it again as it did not say once per account so i claimed it again however i could not... Discussion in 'XBoX Rewards & Social' started by MajorExpendable, Apr 16, 2018.

  1. MajorExpendable
    MajorExpendable Guest

    Xbox rewards program support ticket help


    I used 250 gems on 7 days premium time it appeared i could claim it again as it did not say once per account so i claimed it again however i could not redeem the 7 days and it deducted the gems from my account any possible way anyone can help either with
    a 50 gem refund or the 7 days world of tanks premium time.

    :)
     
    MajorExpendable, Apr 16, 2018
    #1
  2. MajorExpendable
    MajorExpendable Guest
    Xbox reward program support ticket help

    I used 250 gems on 7 days premium time it appeared i could claim it again as it did not say once per account so i claimed it again however i could not redeem the 7 days and it deducted the gems from my account any possible way anyone can help either with
    a 50 gem refund or the 7 days world of tanks premium time.
     
    MajorExpendable, Apr 16, 2018
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    Xbox reward program support ticket help

    Hello MajorExpendable,

    Apologies for the inconvenience. We have escalated this issue to our vault team.
     
    XBLRewards8, Apr 16, 2018
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Xbox rewards program support ticket help

    Hello MajorExpendable,

    Apologies for the inconvenience. We have escalated this issue to our vault team to investigate.
     
    XBLRewards8, Apr 17, 2018
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello MajorExpendable,

    Our web team has rolled back this transaction, and your claim for a second 7 days has been reversed. Apologies for the inconvenience.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. XBLRewards8 Win User

    Xbox reward program support ticket help

    Hello MajorExpendable,

    Apologies for the inconvenience. We have escalated this issue to our vault team.
  7. XBLRewards8 Win User

    Xbox rewards program support ticket help

    Hello MajorExpendable,

    Our web team has rolled back this transaction, and your claim for a second 7 days has been reversed. Apologies for the inconvenience.
  8. DANCING FLAMES Win User

    Xbox reward program support ticket help

    i have same problem and would love some help to resolve this.
  9. XBLRewards8 Win User

    Xbox rewards program support ticket help

    Hello MajorExpendable,

    Apologies for the inconvenience. We have escalated this issue to our vault team to investigate.
  10. Smwutches Win User

    Will I lose my Microsoft rewards points when Xbox live rewards takes over?

    The Microsoft Rewards pogram is not changing. The Xbox Rewards program is turning into the Microsoft Rewards program. So you would not lose any Microsoft Rewards points.

    If you need further help with the Microsoft Rewards program, you would need to contact their customer support via their redemption page.

    If you need further help with the Xbox Rewards program, you would need to post in the Xbox Rewards Questions support forum.
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Xbox rewards program support ticket help

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