Xbox Rewards Program - Not Delivering Rewards?

gilbykillzz · Jan 16, 2016

There is currently a "Mission" on the Xbox Rewards page that states if you purchase any 3 of the games on the list you will receive 15,000 xbox rewards points.

I have at least 3 of the games on the list, and waited until the 14th (this is when the webpage told me points would be added to my account.) When I checked back today, no points had been rewarded, and I have not been able to tell if xbox has even recognized
that I have the games installed on my xbox.

The games I have that should qualify are the Gears of War Ultimate Edition, Forza 6, and Fallout 4.

:)

xStasis · Jan 16, 2016

Did you get your freebies from Xbox Live Rewards 5yr celebration?

No. Xbox's rewards program is inconsistent, full of holes and and rarely promotes or delivers on digital purchases. I and many others have given up on it all together. Congratulations on your reward, though.

Smwutches · Jan 16, 2016

Why do I have 2 Xbox rewards accounts?

The rewards on the drop down menu are for the Microsoft Rewards program, not the Xbox Rewards program.

Smwutches · Jan 16, 2016

For assistance with the rewards program, it's best to post in the rewards forum.

Since that offer is a punchcard offer, you don't receive credits for each purchase. You only receive the credits if you complete the entire offer. In order to qualify, the games have to be purchased during the promotional period, which began on January 15,
and purchased within the first 30 days of being available for purchase. So none of those games are eligible.

Smwutches

For assistance with the rewards program, it's best to post in the rewards forum.

Since that offer is a punchcard offer, you don't receive credits for each purchase. You only receive the credits if you complete the entire offer. In order to qualify, the games have to be purchased during the promotional period, which began on January 15,
and purchased within the first 30 days of being available for purchase. So none of those games are eligible.

Smwutches

What is? If you mean the Rewards program, you're thinking of Microsoft Rewards. That's a different program from the Xbox Rewards program. Xbox Rewards was run by a third party and ran at the same time as the Microsoft Rewards program for a while. Microsoft eventually shut down the Xbox Rewards program and opened the Microsoft Rewards program to more countries.

Smwutches

The rewards on the drop down menu are for the Microsoft Rewards program, not the Xbox Rewards program.

Smwutches

Which rewards program are you referring to? Microsoft (Bing) Rewards or the Xbox Rewards program?

Smwutches

For help with the Rewards program, you'll need to post in the Xbox Rewards Program Questions support forum.

The Xbox Rewards program and Microsoft Rewards program are 2 separate programs, so it's not just the name changing. Offers from the Microsoft Rewards program are different. You'll earn Microsoft Rewards points for completing them and can use those points
to redeem gift cards (for Live, Xbox, Amazon, etc.). Any credits you have pending on the program should be deposited this month. Otherwise, they will be transferred to the Microsoft Rewards program as their points.

Xbox Rewards Program - Not Delivering Rewards?