Xbox rewards problems

Discus and support Xbox rewards problems in XBoX on Consoles to solve the problem; im not receiving my xbox rewards credits for my purchases of movies on the microsoft movies and tv app or my 2 percent cash back... Discussion in 'XBoX on Consoles' started by RocCity585KuSh, Dec 3, 2016.

  1. RocCity585KuSh
    RocCity585KuSh Guest

    Xbox rewards problems


    im not receiving my xbox rewards credits for my purchases of movies on the microsoft movies and tv app or my 2 percent cash back

    :)
     
    RocCity585KuSh, Dec 3, 2016
    #1
  2. Supershoddy1989
    Supershoddy1989 Guest
    xbox rewards problem

    hi im having serious problems with xbox rewards anyone able to help
     
    Supershoddy1989, Dec 3, 2016
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    why must I post here ???

    Hello Demonic Cage,

    This is the forum for the Xbox Live Rewards program. We are the contact for Xbox Live Rewards issues. If you were forwarded here due to a Xbox Live Rewards issue, it is because we are the best available contact for answering, investigating, and otherwise
    tracking down problems with the Xbox Live Rewards program.
     
    XBLRewards8, Dec 3, 2016
    #3
  4. Smwutches
    Smwutches Guest

    Xbox rewards problems

    For help with the Rewards program, it's best to post in the Xbox Rewards Questions forum. Keep in mind that rebates are calculated after the end of the month and given by the 15th of the next month.
     
    Smwutches, Dec 4, 2016
    #4
  5. Smwutches Win User

    why is rewards on xbox not working

    For Rewards problems you'd actually contact Microsoft Rewards support, not regular Xbox support. There's a contact link at the very bottom of the Rewards site.
  6. XBLRewards8 Win User

    why must I post here ???

    Hello Demonic Cage,

    This is the forum for the Xbox Live Rewards program. We are the contact for Xbox Live Rewards issues. If you were forwarded here due to a Xbox Live Rewards issue, it is because we are the best available contact for answering, investigating, and otherwise
    tracking down problems with the Xbox Live Rewards program.
  7. XBLRewards8 Win User

    problem xbox rewards

    Hello ComaDrummers,

    You can earn Xbox Live Rewards Credit in two ways:

    1. By finishing the offers located on the MyMissions page at
    https://rewards.xbox.com/mymissions/     .

    -or-

    2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
    back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

    In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as of July 2014, we do not award Credits for Xbox Live Gold renewals. MyVIP has a recalibration every year. At the end of
    the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015 and December 2016. Since you are a zero star member, you do not
    get payback Credits on your purchases. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/). We do not see any survey completions on your account. Be sure to fully fill out
    the monthly survey completely to finish that offer. There are no Credits for completing the polls on the MyCommunity page.
  8. Smwutches Win User

    problem xbox rewards

    Support will double check everything else, but as of July 1, 2014, there are no offers to receive credits for renewing gold.
  9. Smwutches Win User

    Xbox Rewards Problem

    You'll need to post in the Rewards section for support to check into it for you -

    forums.xbox.com/.../29.aspx

    A few things to keep in mind: If you just recently upgraded to gold, it can take several days for the site to recognize the update since their servers take longer to update. Also, not all gold subscriptions are recognized on the program such as promotional
    gold, trials, and secondary members of family plans.
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Xbox rewards problems

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