Xbox rewards problem

"As per checking here, this account is working perfectly fine. No any problems found on it. When we checked for your Rewards issue, we got a prompt here that you need to reach out directly on our Rewards team so that they can re-sync your account
on there Promotion server to reload your account AND make sure that you will get this credit "

that is what chat support said i need help

the support also said they made request/report regarding this matter

:)

 

Destiny reward problem last night ...

The patch yesterday seems to have caused disconnection issues. I managed to get through the raid without any of the 6 of us disconnecting but I've heard not-so-good things and Reddit is pretty angry.

It seems like your buddy Avi didn't get loot for the Nightfall based on your description. That makes sense. He "quit" the game before the mission end countdown, so as far as Destiny is concerned he didn't finish it. This is the case in any mission or strike, the rewards are given out as soon as the mission end timer starts counting down. Unfortunately he was unable to get back into the game before the loot was rewarded, so he'll have to do it again.

The heroic makes less sense. You definitely finished it without leaving early? What does your map say? You should be able to see if you can earn rewards on it or not. If you're eligible for 9 coins, then you didn't get credit for it for some reason. If you're not eligible for 9 coins, then the game knows you finished it. Are you sure you didn't get the 9 coins? Maybe there was only space in the mission debriefing for the engrams and you actually did get the coins, check your inventory. It could always be a weird bug, but I haven't heard of the game failing to give players any guaranteed loot.

 

Destiny reward problem last night ...

Heyyy,

So in short, the update had everyone's connection messed up last night ... i did the nightfall with 2 friends & we kept lagging out in random order throughout the whole mission but we always had one still in the mission to invite each other back so we did it on our first run but it took even longer than usual...then one of the funniest moments happened followed by one of the most frustrating moments ... my friend Avi got the final shot on the boss & lagged out instantly which led to me and the other guy going into a laughing fit cause he had no time to join back for the rewards ... the frustrating part was that i got a legendary scout rifle & the other guy got a legendary sniper ... that was all .... is this because maybe the game thought we joined at the end because we kept leaving and rejoining & could be part of the patch ? Or maybe we just got really unlucky ?

We did the weekly heroic after & they both got all the rewards ... the 9 coins & engrams etc but i only got 2 decoherants and NO coins !

Does anyone know why ?

Thanks

 

"I am creating a request/report right now about your rewards on the account. Simply contact our Rewards team AND provide this reference number.

In that way, they will assist you properly AND you don't need to repeat yourself.

Doing this will ensure that your account will be sync on there Rewards server properly."

 

I cant redeem my xbox rewards credits of around 13000 plus after three days another 5000 credits usually it will say something " Deposit Request Submitted" but it does not show any

 

Need help Support Thread or Report thread 1425413101

 

Hello Darkmagik007,

Microsoft chat support does not handle the Xbox Live Rewards program. As stated in the FAQ, this is the only place to receive support for your Xbox Live Rewards Accounts. The "Rewards" program they were referring to is Microsoft Rewards, which is a completely
separate program. This forum does not have access to chat support, and does not use support numbers.

Your deposit is being prevented due to a mismatch between your US Rewards Account region and your HK Microsoft Account region. When you register into the Rewards program, we create a Rewards account based on your Microsoft Account region at the time of registration.
Since your Rewards Account is a separate entity from your Microsoft Account, migrating your Microsoft Account region will not also change your Rewards Account region. Therefore, when your Rewards Account attempts a deposit in one regional currency, it cannot
complete when your Microsoft Account is of a differing currency.

However, this issue can be fixed by heading over to the Microsoft Commerce page at (https://commerce.microsoft.com) to update your Microsoft account to match your Xbox Live Rewards location.