Xbox Rewards problem

Discus and support Xbox Rewards problem in XBoX Rewards & Social to solve the problem; I've been a gold member since 2010, with well over 1000$ in purchases just on the 360 alone, and yet I have no VIP reward status. I've more than earned... Discussion in 'XBoX Rewards & Social' started by I RudeJester I, Jan 21, 2017.

  1. Xbox Rewards problem


    I've been a gold member since 2010, with well over 1000$ in purchases just on the 360 alone, and yet I have no VIP reward status. I've more than earned it, so my question for you is why aren't my purchases being reflected in my VIP status? It's a big deal
    because I've shown a lot of support for Xbox, and purchased tons of games on the marketplace. Please help!

    :)
     
    I RudeJester I, Jan 21, 2017
    #1
  2. schxick
    schxick Guest
    Destiny reward problem last night ...

    The patch yesterday seems to have caused disconnection issues. I managed to get through the raid without any of the 6 of us disconnecting but I've heard not-so-good things and Reddit is pretty angry.

    It seems like your buddy Avi didn't get loot for the Nightfall based on your description. That makes sense. He "quit" the game before the mission end countdown, so as far as Destiny is concerned he didn't finish it. This is the case in any mission or strike, the rewards are given out as soon as the mission end timer starts counting down. Unfortunately he was unable to get back into the game before the loot was rewarded, so he'll have to do it again.

    The heroic makes less sense. You definitely finished it without leaving early? What does your map say? You should be able to see if you can earn rewards on it or not. If you're eligible for 9 coins, then you didn't get credit for it for some reason. If you're not eligible for 9 coins, then the game knows you finished it. Are you sure you didn't get the 9 coins? Maybe there was only space in the mission debriefing for the engrams and you actually did get the coins, check your inventory. It could always be a weird bug, but I haven't heard of the game failing to give players any guaranteed loot.
     
    schxick, Jan 21, 2017
    #2
  3. JordanG92
    JordanG92 Guest
    Destiny reward problem last night ...

    Heyyy,

    So in short, the update had everyone's connection messed up last night ... i did the nightfall with 2 friends & we kept lagging out in random order throughout the whole mission but we always had one still in the mission to invite each other back so we did it on our first run but it took even longer than usual...then one of the funniest moments happened followed by one of the most frustrating moments ... my friend Avi got the final shot on the boss & lagged out instantly which led to me and the other guy going into a laughing fit cause he had no time to join back for the rewards ... the frustrating part was that i got a legendary scout rifle & the other guy got a legendary sniper ... that was all .... is this because maybe the game thought we joined at the end because we kept leaving and rejoining & could be part of the patch ? Or maybe we just got really unlucky ?

    We did the weekly heroic after & they both got all the rewards ... the 9 coins & engrams etc but i only got 2 decoherants and NO coins !

    Does anyone know why ?

    Thanks
     
    JordanG92, Jan 21, 2017
    #3
  4. Xbox Rewards problem

    MyVip resets on a yearly basis. You have to maintain a minimum spending threshold each year to keep earning MyVip star ranks. You can review the spending thresholds in the terms and conditions here: Xbox Live Rewards

    It's also important to keep in mind that pre-orders, in-game consumables, subscriptions and items that qualify for other promotions do NOT qualify for MyVip. The program has changed considerably since 2010.

    A reward staff member will review your account and reply to you here. They work Monday - Friday from 9am to 5pm PST and typically take 1-2 business days to reply. They do not work weekends.
     
    Murphs-A47006C9-2185-475E-9A8D-0764BA5872CE, Jan 21, 2017
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello I RudeJester I,

    You can earn Xbox Live Rewards Credit in two ways:

    1. By finishing the offers located on the MyMissions page at Xbox Live Rewards .

    -or-

    2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
    back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

    In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as of July 2014, we do not award Credits for Xbox Live Gold renewals. MyVIP has a recalibration every year. At the end of
    the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015 and December 2016. Since you are a zero star member, you do not
    get payback Credits on your purchases. You can check your current MyVIP level/progress at (Xbox Live Rewards).
     
    XBLRewards8, Nov 3, 2018
    #5
  6. Smwutches Win User

    why is rewards on xbox not working

    For Rewards problems you'd actually contact Microsoft Rewards support, not regular Xbox support. There's a contact link at the very bottom of the Rewards site.
  7. XBLRewards8 Win User

    why must I post here ???

    Hello Demonic Cage,

    This is the forum for the Xbox Live Rewards program. We are the contact for Xbox Live Rewards issues. If you were forwarded here due to a Xbox Live Rewards issue, it is because we are the best available contact for answering, investigating, and otherwise
    tracking down problems with the Xbox Live Rewards program.
  8. XBLRewards8 Win User

    problem xbox rewards

    Hello ComaDrummers,

    You can earn Xbox Live Rewards Credit in two ways:

    1. By finishing the offers located on the MyMissions page at
    https://rewards.xbox.com/mymissions/
    .

    -or-

    2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
    back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

    In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as of July 2014, we do not award Credits for Xbox Live Gold renewals. MyVIP has a recalibration every year. At the end of
    the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015 and December 2016. Since you are a zero star member, you do not
    get payback Credits on your purchases. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/). We do not see any survey completions on your account. Be sure to fully fill out
    the monthly survey completely to finish that offer. There are no Credits for completing the polls on the MyCommunity page.
  9. Smwutches Win User

    problem xbox rewards

    Support will double check everything else, but as of July 1, 2014, there are no offers to receive credits for renewing gold.
  10. Smwutches Win User

    Xbox Rewards Problem

    You'll need to post in the Rewards section for support to check into it for you -

    forums.xbox.com/.../29.aspx


    A few things to keep in mind: If you just recently upgraded to gold, it can take several days for the site to recognize the update since their servers take longer to update. Also, not all gold subscriptions are recognized on the program such as promotional
    gold, trials, and secondary members of family plans.
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Xbox Rewards problem

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