Xbox Rewards points not showing up

Hello Bionic Motion,

You can see a complete history of your Credit and deposit events from the MyStatement on the MyRewards page. You can then use the dates listed for your deposits to see their deposit as currency from your commerce page at (https://commerce.microsoft.com/),
where they will be listed as a refund with a negative amount. There you will see that you spent that deposit the very same day on a purchase of Elite: Dangerous consumables.

Hi n3r0b0mb. It takes about 96 hours to process purchases. Since they were made on the 12th and 13th, they needed time to process. The 5,000 Credits are pending in your account now.

In order to complete that offer, you need 3 eligible preorders. If you only preordered Madden, you have not completed the offer yet. You would need 2 other purchases.

For help with the rewards program, it's best to post in the Xbox Rewards Questions support forum.

From the FAQ:

Secondly, don't forget that Rewards Points are deposited into your Xbox LIVE account once per month. Check the Rewards Points Pending section of the MyRewards page to make sure you don't have any pending transactions, which will not yet show up in your
Total Rewards Points Awarded.

Hi,

Rewards has it own Support.

You can find the link at the bottom of the Rewards site.

Since the last purchase isn't older than 48h I would recommend to wait some more days before contacting them.