Xbox Rewards Points not depositing

MJxEminemDogg18 · Apr 1, 2018

Hi, I'm posting because my xbox rewards points have not deposited into my xbox account yet, and the site says they should have deposited on the 30th. Microsoft support told me to post on here. I don't know why they couldn't help me themselves, but any help
here would be appreciated. Thanks!

:)

walmartlies · Apr 1, 2018

Rewards not depositing

my rewards points not depositing into my accounts missing on deals here

XBLRewards8 · Apr 1, 2018

Xbox Rewards points not depositing

Hello SilentKilo77,

There is currently an internal issue with the data stored for your account which is preventing a deposit. What is occurring is that our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and
thus aborts the process. This is an issue that we are working on resolving with another team, since we are not able to fully access the database containing billable account information, as that information is highly sensitive. At the moment, we have not received
a estimate on when this problem will be resolved. To be clear, this is a data issue, and not the result of any faulty user input, so adjusting your information will likely not solve this issue. We apologize for the inconvenience.

MRallamagoosa · Apr 1, 2018

I cannot tell when you reached the 5000 points mark (or eventually made an early deposiot request) but remember that if you have reached 5000 or more by the end of last month, those should be converted by the 15th of this month.

If you reach 5000 points between the 1st and 15th, they are deposited at the end of the month. If you reach 5000 points between the 15th and 30th, they are deposited by the 15th of the next month.

As an example, last month I got to 5250 on the 12th and got the deposit on the 29th.

If you have been waiting for more than what I explained, then support will have to look into it.

XBLRewards3 · Nov 3, 2018

Hi MJxEminemDogg18. A deposit is scheduled for April 12th. Thanks for your patience.

FACELESSICE

Deposits from the Xbox LIVE Rewards program occurs around the 15th and 30th of each month. Deposits from the Program are in batches of 100 Points or more. Rewards Points deposits are labeled as Points Added or Rewards. The Microsoft Billing site will not
list out the specific Rewards opportunity that has been deposited. From there, the total amount of Rewards Points deposited should add up with the amount of awarded Rewards Points listed on the Xbox LIVE Rewards site. This is from the rewards rep. Here is
a link to the forum

forums.xbox.com/.../29.aspx

GronTron

http://rewards.xbox.com/faq/

How do I receive the Microsoft Points I earn through Xbox LIVE Rewards? Xbox LIVE Rewards Points equal to or greater than 100 will be automatically deposited into your Xbox LIVE account each month. It may take up to 30 days for the points
you earn to be deposited into your account. If your points total is less than 100, the points will be held as pending until 100 total points are reached and deposited into your account.

How long does it take for Pending Points to be deposited into my Xbox LIVE account? It may take up to 30 days for Pending Rewards Points to be deposited into your Xbox LIVE account. Microsoft Points are deposited in increments of 100 or
more, and they will be deposited by the 15th and 30th of each month. Visit the Xbox LIVE Rewards website often to see your Pending balance and how many Rewards Points you've been awarded. Pending Points will not display in your Total Rewards Points Awarded.

EddieHendrickson

The points can take up to 30 days for them to be deposited into your account. See the Xbox Live Rewards FAQ for more information here:
http://rewards.xbox.com/faq/

How long does it take for Pending Points to be deposited into my Xbox LIVE account? A. It may take up to 30 days for Pending Rewards Points to be deposited into your Xbox LIVE account. Microsoft Points
are deposited in increments of 100 or more, and they will be deposited by the 15th and 30th of each month. Visit the Xbox LIVE Rewards website often to see your Pending balance and how many Rewards Points you've been awarded. Pending Points will not display
in your Total Rewards Points Awarded.

Windows10XboxOne

It should be in your account by the 15th of this month.

(Xbox Live Rewards FAQ)

How long does it take for Pending Points to be deposited into my Xbox LIVE account?

A. It may take up to 45 days for pending points to be deposited into your Xbox LIVE account. Points will be deposited by the 15th of each month. Visit the Xbox LIVE Rewards website often to see which points are still pending and how many Rewards
Points you've been awarded. Pending Points will not display in your Total Rewards Points Awarded.

MisterSwitch

be patient.

[quote user="How long does it take for Pending Points to be deposited into my Xbox LIVE account?"]

A. It may take up to 45 days for pending points to be deposited into your Xbox LIVE account. Points will be deposited by the 15th of each month. Visit the Xbox LIVE Rewards website often to see which points are still pending and how many Rewards Points
you've been awarded. Pending Points will not display in your Total Rewards Points Awarded.

[/quote]

Xbox Rewards Points not depositing