Xbox Rewards Points not being added to my Xbox balance

xLegitxRedzZ · May 23, 2018

My Xbox live reward points have not been added to my xbox balance. I have had 12500 points since may 5th(ish) and they still haven't been put on my balance even though they should have been on may 15th and I am worried they will be deleted when the service
changes, please help!

:)

LAZY HITMAN 666 · May 23, 2018

not getting my xbox live rewards add to my account

hello my xbox live rewards are not being added to my account. i signed up for xbox live rewards in February 2015 my lifetime rewards equal 500 points and this was filling questionnaires, I've received no points for purchases also my jem rewards seem not
be added as they should. I would appreciate some help with this problem. thank you

WayneWonder325 · May 23, 2018

Game purchase is not reflected in my rewards

I purchased xcom 2 through my Xbox one and the purchase is not reflected in my rewards points balance or activity. I am a longstanding Xbox live gold member, do we not earn rewards points for buying games through our systems? If we do how many points should
I have earned and will they be added to my account automatically?

Smwutches · May 23, 2018

They would be scheduled to deposit at the end of the month.

Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 pending. So if you get to 5,000 between the 1st and 15th, they are deposited at the end of the month. If you get to 5,000 between the 15th and 30th, they are deposited
by the 25th of the next month.

XBLRewards8 · Nov 3, 2018

Hello,

From the FAQ on Vault Credits:

I claimed Rewards Credits from the vault. When will I receive them?

If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
will be deposited into your Microsoft account on or around the 15th of the next month.

Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.

XBLRewards8

Hello,

From the FAQ on Vault Credits:

I claimed Rewards Credits from the vault. When will I receive them?

If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
will be deposited into your Microsoft account on or around the 15th of the next month.

Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.

Smwutches

They would be scheduled to deposit at the end of the month.

Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 pending. So if you get to 5,000 between the 1st and 15th, they are deposited at the end of the month. If you get to 5,000 between the 15th and 30th, they are deposited
by the 25th of the next month.

HomegrownSilky

If you redeemed your rewards points for a Microsoft gift card or Xbox gift card, the balance should automatically be added to the account balance for the account that redeemed the points. They don't send you a code typically.

Smwutches

With Microsoft Rewards points? Yes. Once you redeem Xbox gift cards from the Rewards program, they're added to your Microsoft account balance which can be used on the Microsoft store.

Manny1250

The points will be added into your account every 15th or 30th of each month when it reach 100 pending point

"How long does it take for Pending Points to be deposited into my Xbox LIVE account?

A. It may take up to 30 days for Pending Rewards Points to be deposited into your Xbox LIVE account. Microsoft Points are deposited in increments of 100 or more, and they will be deposited by the 15th and 30th of each month. Visit the Xbox LIVE Rewards website
often to see your Pending balance and how many Rewards Points you've been awarded. Pending Points will not display in your Total Rewards Points Awarded." -
http://rewards.xbox.com/faq/

Xbox Rewards Points not being added to my Xbox balance