Xbox Rewards not seeing my games or app usage

Discus and support Xbox Rewards not seeing my games or app usage in XBoX Rewards & Social to solve the problem; Xbox Rewards not seeing my games or app usage. My rewards total is right but it still shows 0 for games bought, played and own. Its the same for app... Discussion in 'XBoX Rewards & Social' started by Deth Head 82, Jan 7, 2017.

  1. Deth Head 82
    Deth Head 82 Guest

    Xbox Rewards not seeing my games or app usage


    Xbox Rewards not seeing my games or app usage. My rewards total is right but it still shows 0 for games bought, played and own. Its the same for app usage.

    :)
     
    Deth Head 82, Jan 7, 2017
    #1
  2. Smwutches
    Smwutches Guest
    Not seeing my rewards

    For help with the rewards program, you'll want to post in the Xbox Rewards Questions support forum. If you can post the offer you're looking for credits from, that will help support look into it also.
     
    Smwutches, Jan 7, 2017
    #2
  3. EnabledRanger8
    EnabledRanger8 Guest
    Not seeing my rewards

    I'm not seeing my rewards from purchases I made on the 1st of the month. What's going on. I need help with this, someone's I receive emails and 90%of the time I never see any emails.
     
    EnabledRanger8, Jan 7, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Xbox Rewards not seeing my games or app usage

    Hello Deth Head 82,

    We see that you currently have stats in your MyStats section of the MyCommunity page. It's possible that there may have been a connectivity issue while you were checking the page, or we may have been updating those stats in the time you checked.
     
    XBLRewards8, Jan 10, 2017
    #4
  5. XBLRewards8 Win User

    Xbox Rewards not seeing my games or app usage

    Hello Deth Head 82,

    We see that you currently have stats in your MyStats section of the MyCommunity page. It's possible that there may have been a connectivity issue while you were checking the page, or we may have been updating those stats in the time you checked.
  6. MukatsukuZed Win User

    Rewards tab missing on Gamertag account

    It is the Xbox app - it's the exact same app that I use and you can see it's identical to mine apart from the Rewards tab being missing. When I load the Xbox Game Pass app on my phone it says I need to pay for Ultimate to get rewards, which is not true in the UK. All of my friends are on the normal £7.99 Game Pass.
  7. XBLRewards8 Win User

    Missing credit and no activity

    Hello CapturedChimp,

    From our FAQ:

    When will my MyVIP Rewards Credits be deposited into my Microsoft account?

    The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit terms.
    Be sure to keep an eye on MyStatement on the MyRewards page to track your progress and watch your Rewards Credits total grow!

    We have not yet calculated the month's MyVIP, so it is too early to see the Credits pending. We see that your game and app usage is being displayed on the MyStats on the MyDashboard.
  8. KCxStrange Win User

    Not receiving points after completing an achievement for the "Microsoft Rewards top 10: Easter Eggs" punch card

    Yeah my app is messing up as well, unable to see any rewards to redeem in the Xbox app.
  9. zl DiviNe lz Win User

    discord nitro/spotify premium

    already tried to see if the reward is not available on the Xbox Game Pass app
Thema:

Xbox Rewards not seeing my games or app usage

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