Xbox Rewards not seeing my games or app usage

Hello Deth Head 82,

We see that you currently have stats in your MyStats section of the MyCommunity page. It's possible that there may have been a connectivity issue while you were checking the page, or we may have been updating those stats in the time you checked.

It is the Xbox app - it's the exact same app that I use and you can see it's identical to mine apart from the Rewards tab being missing. When I load the Xbox Game Pass app on my phone it says I need to pay for Ultimate to get rewards, which is not true in the UK. All of my friends are on the normal £7.99 Game Pass.

Hello CapturedChimp,

From our FAQ:

When will my MyVIP Rewards Credits be deposited into my Microsoft account?

The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit terms.
Be sure to keep an eye on MyStatement on the MyRewards page to track your progress and watch your Rewards Credits total grow!

We have not yet calculated the month's MyVIP, so it is too early to see the Credits pending. We see that your game and app usage is being displayed on the MyStats on the MyDashboard.

Yeah my app is messing up as well, unable to see any rewards to redeem in the Xbox app.

already tried to see if the reward is not available on the Xbox Game Pass app