Xbox Rewards emails being sent to my old email address

Discus and support Xbox Rewards emails being sent to my old email address in XBoX on Consoles to solve the problem; Hey. I updated my email address about 2 month ago, and updated all of my contact info on the billing part of microsoft.com... But the rewards.xbox.com... Discussion in 'XBoX on Consoles' started by o Carano o, May 22, 2014.

  1. o Carano o
    o Carano o Guest

    Xbox Rewards emails being sent to my old email address


    Hey.

    I updated my email address about 2 month ago, and updated all of my contact info on the billing part of microsoft.com... But the rewards.xbox.com emails are still going to my old email address - Any idea where to change this?

    Thanks.

    :)
     
    o Carano o, May 22, 2014
    #1
  2. crackjackx
    crackjackx Guest
    Xbox Live Rewards email address not updated

    I recently change my email address associated with my Microsoft account. Since then all notifications regarding all MS accounts are being delivered to my new email address, except Xbox Live Rewards. I'm still all the emails from the Rewards program in my
    old email address. I couldn't find any place in the profile settings to fix this issue. Please help me resolve this.

    Thank you.
     
    crackjackx, May 22, 2014
    #2
  3. eON Crayon
    eON Crayon Guest
    Email Address for Promotions and Receipts

    I need help changing my email address for the promotions from xbox one and more importantly the receipts for the games I buy. I changed my microsoft email, but their emails are still being sent to my old address. Thanks!
     
    eON Crayon, May 22, 2014
    #3
  4. Mr Boozyhead
    Mr Boozyhead Guest

    Xbox Rewards emails being sent to my old email address

    Took this from support page mate hope it helps Xbox Rewards emails being sent to my old email address :)

    Yes. Updating your Microsoft account (email) associated with your Gamertag will not impact your Xbox Live Rewards Credits deposits. However, if you do make this change, you won't be able to sign into the Xbox Live Rewards site with your old Microsoft account
    (email) until you take an extra step. After 72 hours, you will need to re-register for the programme with the new Microsoft account (email). After 4 days you should be able to sign in with your new Microsoft account and view your information on the MyRewards
    page.
     
    Mr Boozyhead, May 22, 2014
    #4
  5. o Carano o
    o Carano o Guest
    Thanks mate, I'll try re-registering. Though I'm confused as I can log into rewards with my new (current) email address, so I'm not sure what's happened, lol. But, cheers Deez! Xbox Rewards emails being sent to my old email address :)
     
    o Carano o, Oct 31, 2018
    #5
  6. o Carano o Win User

    Xbox Rewards emails being sent to my old email address

    Thanks mate, I'll try re-registering. Though I'm confused as I can log into rewards with my new (current) email address, so I'm not sure what's happened, lol. But, cheers Deez! :)
  7. Mr Boozyhead Win User

    Xbox Rewards emails being sent to my old email address

    Took this from support page mate hope it helps :)

    Yes. Updating your Microsoft account (email) associated with your Gamertag will not impact your Xbox Live Rewards Credits deposits. However, if you do make this change, you won't be able to sign into the Xbox Live Rewards site with your old Microsoft account
    (email) until you take an extra step. After 72 hours, you will need to re-register for the programme with the new Microsoft account (email). After 4 days you should be able to sign in with your new Microsoft account and view your information on the MyRewards
    page.
  8. flyinghellshark Win User

    Haven't received emails in a long time

    My main email address has never been changed, and it was never my contact email address. I never got any Xbox newsletters from that email. My alternate and billing emails were changed because my old email address was closed. They are the same email address,
    and it is the email address I would like newsletters and stuff to be sent to again. What can I do to have emails sent to my contact email again?
  9. Smwutches Win User

    Xbox Live Reward emails being sent to wrong email address

    For help with the Rewards program, you'll need to post here -
    forums.xbox.com/.../29.aspx


    That is really the only place to get support for the Rewards program which is why chat support were unable to help. Usually if you change the email on your account, you have to re-register for the program. But you may want to make sure that's what Rewards
    support suggests first.
  10. dawdawmurphy Win User

    Xbox Live Reward emails being sent to wrong email address

    Thank you. I have moved to the new forum
Thema:

Xbox Rewards emails being sent to my old email address

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