Xbox rewards doesn't work

I have been a member since September, but there are no rewards being banked. It also doesn't recognize my gold account. What gives?

:)

 

Freedom Rewards "Free Ride" doesn't work

Hello Xystra,

Please note that the free to play page linked from the FREEdom page notes Free to Play Games on Xbox One. Since your playtime was done through the 360, it was not eligible for this offer. We will adjust your account for completion of this offer, but please
keep this in mind going forward. You should see the change shortly.

 

My rewards doesn't seem to work

so this month you could get rewards from buying For honor. That I did. Next step was to complete 5 achievements. Which I did more than 5. But it has yet not been unlocked. So there's 2 points missing and 1 for completing it all. Now please fix.

 

Hello Pogocat22,

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at Xbox Live Rewards .

-or-

2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

Since you are a zero star member, you do not get payback Credits on your purchases. You can check your current MyVIP level/progress at (Xbox Live Rewards).
We also see that we are correctly recognizing your Gold status.