Xbox Rewards Credits not depositing

I have nearly 20000 Rewards Credits pending deposit but my Rewards page is telling me my billing information needs updating. After checking billing everything seems fine but I still can't get my credits to deposit. I need some assistance.

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Xbox Rewards credits not depositing

I have 27,274 Xbox Rewards credits pending and they are not depositing and I can find no way to deposit them.

 

Rewards credits not depositing

I have 27,274 Xbox Rewards credits pending that are not depositing automatically and I can find no way to deposit them myself.

 

Hello RamblingLunatic,

After reviewing your account, it appears that you are currently being affected by a known internal database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly
communicated to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. This missing information is also why our system is incorrectly asking you to update your data. This issue is currently being worked
on by another team. At the current point in time, they have not yet provided us with an approximate solution date. We apologize for the inconvenience, and ask for your patience while our other team works on a solution.