Xbox rewards confused

PEEVS83 · Jan 12, 2017

I got an email stating I have 8,700 Xbox rewards. Yet when I click the link and load my profile it says I have 0 rewards credits. This program is very confusing, can this be explained please?

:)

Ghana Boiiii · Jan 12, 2017

MS points

Oh alright, i'm still confused with this whole xbox live rewards, but we'll see. Thanks

XBLRewards8 · Jan 12, 2017

Xbox one x purchase.

Hello Br1aNbEaR,

Smwutches is correct. However, you may have confused our program with Microsoft Rewards, since you mention getting points for hardware. Xbox Live Rewards and Microsoft Rewards are not the same programs.

XBLRewards8 · Jan 13, 2017

Hello PEEVS83,

The 8,700 Credits are your lifetime Credit amount. It is also the amount you received as your deposit. Since these Credits were deposited, they were converted from Rewards Credits into currency and placed into your Microsoft Account to spend. From our FAQ:

What are Rewards Credits and how can I use them?

Rewards Credits are a way of keeping track of the funds you earn through Xbox Live Rewards. Once you accumulate 5,000 Credits or more, they will be converted into your country's local currency and deposited into your Microsoft account. Then, you can head
over to the Xbox Store to purchase your favorite games, TV shows, movies, and much more!