xbox reward points problem

For help with the rewards program, it's best to post in the Xbox Rewards Program Questions support forum.

Keep in mind the request deposit button is only available when you have at least 1,000 credits pending, but at least 5,000. It's just so you can have credits deposited before needing to have 5,000 pending first. Once you reach 5,000, they are automatically
scheduled to be deposited by the following 15th or 30th of the month. Generally, if you get to 5,000 between the 1st and 15th, they are deposited by the 30th. If you get to 5,000 between the 15th and 30th, they are deposited by the 15th of the next month.

Hi trickybuz93,

- Users should receive email of MS Points deposited in account (Deposit was before update, this means users able to see it)

- When update was released points were converted to local currency.

- User when purchase something will see $ (local Currency) available for use.

Link

support.xbox.com/.../microsoft-points-retire-faq

Hope this helps.

If this question its solved may I ask to mark an answered. Thanks !

I believe they actually stated that they would post the points in the user account no matter how many there were.

Unfortunately you will not be able to do it, due to the policy in your country towards the loot boxes

Hey there BilouGameKiller,

Thanks for reaching out to the Forums for clarity on getting rewards for rewards. I can totally understand how eager one may be to capitalize on rewards for playing. Since a problem like this might be due to your region, for more detailed assistance, I suggest
getting in contact with
Rewards Support at your earliest convenience.

When you get the chance, reach out there and let us know if they were able to shed a little light on the situation.

Thanks for reading!