Xbox Reward credits not depositing

Discus and support Xbox Reward credits not depositing in XBoX Rewards & Social to solve the problem; I have 3,199 reward credits that have been pending since 12/31/17. What could be the issue here? Its currently 3/11/18.... Discussion in 'XBoX Rewards & Social' started by CARBON CYCLONE, Mar 11, 2018.

  1. CARBON CYCLONE
    CARBON CYCLONE Guest

    Xbox Reward credits not depositing


    I have 3,199 reward credits that have been pending since 12/31/17. What could be the issue here? Its currently 3/11/18.

    :)
     
    CARBON CYCLONE, Mar 11, 2018
    #1
  2. ragnarok0272
    ragnarok0272 Guest
    Xbox Rewards credits not depositing

    I have 27,274 Xbox Rewards credits pending and they are not depositing and I can find no way to deposit them.
     
    ragnarok0272, Mar 11, 2018
    #2
  3. ragnarok0272
    ragnarok0272 Guest
    Rewards credits not depositing

    I have 27,274 Xbox Rewards credits pending that are not depositing automatically and I can find no way to deposit them myself.
     
    ragnarok0272, Mar 11, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Xbox Reward credits not depositing

    Are you sure those are Xbox Rewards credits? It's not possible to have an odd amount like that. Anyway, credits are scheduled for deposit when you have at least 5,000 pending. Since you have over 1,000, you can request a deposit on the MyRewards section
    of the site and they would be deposited on the deposit date listed on the site at the time that you make the request.
     
    Smwutches, Mar 11, 2018
    #4
  5. CARBON CYCLONE
    CARBON CYCLONE Guest
    Yes I'm sure its in the My rewards page under pending credits. And there is no option to request for a deposit.
     
    CARBON CYCLONE, Mar 11, 2018
    #5
  6. XBLRewards8
    XBLRewards8 Guest
    Hello CARBON CYCLONE,

    As stated in the FAQ, we only schedule a deposit automatically at 5000 or more pending Credits. Since your pending Credit amount was beneath this amount, it had not been scheduled. For future reference, if you would like to request a scheduled deposit, you
    may do so once you are at 1000 or more pending Credits. There will be a button on your MyRewards page.

    Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
    the following month. You can see when Credits are placed as pending on your MyStatement on the MyRewards page. Since your February MyVIP payback was placed as pending in early March, your deposit will be a part of the end of month deposit cycle.
     
    XBLRewards8, Nov 3, 2018
    #6
  7. yanjian Win User

    Promotions for 50,000 MS Rewards Credits when upgrading from Xbox 360 to Xbox One

    For help with Rewards program offers, you'll want to post in the Xbox Rewards Questions forum.

    Rewards credits are not like Microsoft Rewards points. The credits are deposited directly into your Xbox account as currency.
    Thanks, that's mean for 50,000 rewards credits they will be directly deposited as USD $50 to my account? (I'm in the US)
  8. Smwutches Win User

    Microsoft rewards

    Microsoft Rewards points or Xbox Rewards credits? They are 2 different programs so the points/credits work differently.

    If this is for the Xbox Rewards program, you can request a deposit if you have at least 1,000 credits pending but less than 5,000. The request deposit button would be listed on the MyRewards section of the site and the credits will be deposited on the date
    listed on the site at the time that you make the request. If you have over 5,000 credits pending, they would already be scheduled for a deposit. Credits are deposited by the following 15th or 30th of the month after you reach 5,000 pending. So if you get to
    5,000 between the 1st and 15th, they are deposited by the 30th. If you get to 5,000 between the 15th and 30th, they are deposited by the 15th of the next month.
  9. Prophet0 Win User

    I want to convert my Microsoft Rewards points to Xbox points.

    Hi there,

    Your account points, are they Xbox Rewards credits (rewards.xbox.com), or are the Microsoft Rewards (formerly called Bing Rewards) points?

    For Xbox Rewards credits have you requested a deposit already on rewards.xbox.com? Keep in mind deposits are done by the 15th and 30th of the month. If you requested a deposit, did it give you a specific date?

    If they are Microsoft Reward points (Bing rewards) Microsoft.com/rewards, you have to redeem them for one of the options though that site.

    They are two separate programs with two different redemption options. Microsoft Rewards won't show on Xbox Rewards same as Xbox Rewards credits won't show in your Microsoft Rewards page.
  10. Mistress Sara Win User

    I want to convert my Microsoft Rewards points to Xbox points.

    Hi there,

    Your account points, are they Xbox Rewards credits (rewards.xbox.com), or are the Microsoft Rewards (formerly called Bing Rewards) points?

    For Xbox Rewards credits have you requested a deposit already on rewards.xbox.com? Keep in mind deposits are done by the 15th and 30th of the month. If you requested a deposit, did it give you a specific date?

    If they are Microsoft Reward points (Bing rewards) Microsoft.com/rewards, you have to redeem them for one of the options though that site.

    They are two separate programs with two different redemption options. Microsoft Rewards won't show on Xbox Rewards same as Xbox Rewards credits won't show in your Microsoft Rewards page.
  11. Smwutches Win User

    Promotions for 50,000 MS Rewards Credits when upgrading from Xbox 360 to Xbox One

    For help with Rewards program offers, you'll want to post in the Xbox Rewards Questions forum.

    Rewards credits are not like Microsoft Rewards points. The credits are deposited directly into your Xbox account as currency.
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Xbox Reward credits not depositing

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