Xbox reward credits issue

Discus and support Xbox reward credits issue in XBoX Rewards & Social to solve the problem; I haven't been getting any credit reward points on my account for years even tho I've been making purchases on the Xbox store and re-newing my Xbox... Discussion in 'XBoX Rewards & Social' started by SergioME33, Mar 19, 2017.

  1. SergioME33
    SergioME33 Guest

    Xbox reward credits issue


    I haven't been getting any credit reward points on my account for years even tho I've been making purchases on the Xbox store and re-newing my Xbox gold

    :)
     
    SergioME33, Mar 19, 2017
    #1
  2. Terrin_marine
    Terrin_marine Guest
    buy exclusive games digitally get discount

    really I haven't heard of the xbox reward system having issues with not getting my credits back
     
    Terrin_marine, Mar 19, 2017
    #2
  3. m_slender
    m_slender Guest
    Did you get your freebies from Xbox Live Rewards 5yr celebration?

    you sure? have you checked your rewards statements/ history? maybe you aren't paying attention when you buy stuff, and seeing the payment source. just trying to think of something. i've never had any issues with getting my credits. i usually get enough for a free movie rental a month.
     
    m_slender, Mar 19, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Xbox reward credits issue

    Are there any specific offers you're looking for credits from? In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level in order to receive VIP rebates.

    As of July 1, 2014, there are no offers to receive credits for renewing gold.
     
    Smwutches, Mar 20, 2017
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello SergioME33,

    You can earn Xbox Live Rewards Credit in two ways:

    1. By finishing the offers located on the MyMissions page at
    https://rewards.xbox.com/mymissions/     .

    -or-

    2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
    back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

    In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as of July 2014, we do not award Credits for Xbox Live Gold renewals. MyVIP has a recalibration every year. At the end of
    the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015 and December 2016. Since you are a zero star member, you do not
    get payback Credits on your purchases. You can check your current MyVIP level/progress at (Xbox Live Rewards).
     
    XBLRewards8, Nov 3, 2018
    #5
  6. XBLRewards8 Win User

    30,000 points for upgrade from 360

    Hello sterye,

    From our FAQ:

    When will I receive my Rewards Credits?

    Your 30,000 Rewards Credits should appear as pending within 15 days of the date that your console ships for delivery.

    Since your purchase was made recently, it is too early to see the Credits pending on your account. Since your 2,100 points are not Rewards Credits, we cannot offer a fully informed response on that issue. This forum is only for Xbox Live Rewards issues.
  7. XBLRewards8 Win User

    Xbox Live Rewards Page not signing me in.

    Hello Putridjellybean,

    This forum is for Xbox Live Rewards issues. Since you are not a Xbox Live Rewards member, it would be impossible to have any Credits. In addition, it would not be possible to have that many Credits pending. If you are asking about the Microsoft Rewards program,
    that is a separate program, so we are not fully informed on their issues. You should try contacting their support team via the Microsoft Rewards website.
  8. XBLRewards8 Win User

    Rewards Status

    Hello Putridjellybean,

    This forum is for Xbox Live Rewards issues. Since you are not a Xbox Live Rewards member, it would be impossible to have any Credits. In addition, it would not be possible to have that many Credits pending. If you are asking about the Microsoft Rewards program,
    that is a separate program, so we are not fully informed on their issues. You should try contacting their support team via the Microsoft Rewards website.
  9. Herbiemb Win User

    reward items missing

    both of them show :

    MyVIP Vault 5,000 Rewards Credits 5,000 Credits

    but nothing has been added to my account yet

    thats the issue and xbox support cant help me they told me to come here

    xbox rewards questions support forum is where i posted this issue
  10. XBLRewards8 Win User

    100,000G Rewards?

    Hello ELECTRZx,

    As of September 2014, when we changed from MyAchievements to MyVIP for Rewarding, gamerscore does not have any effect on Rewarding. Furthermore, there is no 300 Credits for $10 offer from our program. This forum is only for Xbox Live Rewards program issues.
    300 Rewards Credits in our program is $.3 USD.
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Xbox reward credits issue

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