Xbox Reward Accout "Information Needed"

Swip3rNoSwipin · Nov 30, 2016

Hello, I logged in to my xbox rewards account and theres a message that reads "Information Needed" all my info is correct, can I please get some assistance, I don't want this to stop giving me rewards for purchases, Thank you.

:)

UsuallyDope · Nov 30, 2016

My email is correct on my account.

Was told on Xbox Rewards that my email information needed to be updated, it is already correct.

BlowyEar29247 · Nov 30, 2016

Information needed

Hello,

If we have a xbox live gold membership, is it possible to play with it also in xbox 360 and how in practise? We need advices because we are not professionals in this category.......please!

With best regards

"BlowyEar"

XBLRewards8 · Dec 2, 2016

Hello Swip3rNoSwipin,

I see that we have raised a yellow light on your account because our database is reporting that the emails it sends to your account are not being accepted properly and confirmed as sent. This yellow light is a new feature to alert us to odd behavior like
this. Can you recall if you have recently received any emails from our program, or roughly when you last received a email from us?

XBLRewards8 · Nov 3, 2018

Hello Swip3rNoSwipin,

We are performing an adjustment on your account that should remove this notification from your profile. If it returns, let us know ASAP so we can investigate your email information. Apologies for the confusion.

XBLRewards8

Hello Swip3rNoSwipin,

We are performing an adjustment on your account that should remove this notification from your profile. If it returns, let us know ASAP so we can investigate your email information. Apologies for the confusion.

XBLRewards8

Hello Swip3rNoSwipin,

I see that we have raised a yellow light on your account because our database is reporting that the emails it sends to your account are not being accepted properly and confirmed as sent. This yellow light is a new feature to alert us to odd behavior like
this. Can you recall if you have recently received any emails from our program, or roughly when you last received a email from us?

ITILIANM0NST0R

make sure that you have credit card information saved to your accout, or have your parents do it, either o. The xbox or on the website to buy the game

Blacc Jon Gotti

hELLO i NEED HELP i TRYED TO ADD MY XBOX TO my accout but it won't let me

Smwutches

If this was from the Rewards program, you will need to post in the Xbox Rewards Questions support forum. Otherwise, we will need more information in order to assist.

Xbox Reward Accout "Information Needed"