Xbox restarts constantly

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

Is this only happening with this game? Also, have you tried using a different controller?

We need to test it out by trying other games as well as trying a different controller.

You can also try fixing this by performing a powercycle on your console.

POWERCYCLE CONSOLE​​​

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1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

If that didn't work resetting the console keeping games and apps will be the next option. Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on.

Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

Reset and keep my games & apps.

YouTube freezes the whole xbox constantly. WTH I've restarted my Xbox about 15 times this morning.

Ok I have taken those steps and will see if it does it again, sometime it will go weeks without doing it but then do it every ten minutes some nights.

Hi Ryan Barszcz,

Thank you for reaching Microsoft Community. We're sorry for the inconvenience this has caused you.

I am aware of the problem you're having with your Xbox Series X. Based on your description, it seems like your console is constantly crashing and restarting, even when you try to access Xbox support. You mentioned that you have already reset the console and kept your games, but the issue still persists. I am here to help and let us both isolate the issue.

There could be a number of causes for your Xbox Series X to crash and restart. It could be due to overheating, a system or game glitch, or a corrupted system. Here are some procedures you can take to try to remedy the problem:

Check for overheating:

Check that your console isn't overheated. Make sure it's in a well-ventilated area and that no things are blocking the fans. If your console becomes too hot, it may shut down to protect itself.

Clear the cache:

Clearing the cache can help resolve issues with your console.

To do this, press and hold the power button on your console for 10 seconds until it shuts down. Unplug the power cord from the back of the console and wait for 10 seconds. Plug the power cord back in and turn on your console.

Troubleshoot your power supply.

If your console continues to shut down unexpectedly, the problem might be the power supply. For info about how to troubleshoot power supply issues, go to: My Xbox console won't turn on | Xbox Support.

Change the console settings so it doesn't turn off automatically.

1. Turn on the console.
   
2. Press the Xbox button on your controller to open the guide.
   
3. Select Profile & system > Settings > General > Power options.
   
4. Under Options, select Turn off after, and then select Don’t turn off automatically.
   

Perform a factory reset: If the above steps do not work, you can try performing a factory reset.

Console shutdowns can sometimes happen due to system corruption, requiring the console be reset to factory defaults. For info on how to reset your console operating system, go to: How to reset your Xbox console to factory defaults | Xbox Support.

The troubleshooting steps can be found at Troubleshoot Xbox console unexpectedly turning off | Xbox Support.

I hope these helps. Let me know how it goes.

Kind regards,

Lavenia

Any other suggestions, it just seems to randomly freeze up and shut down. Doesn’t even turn off controller or headset just hard crashes.