Xbox repair wasn't accepted.

Discus and support Xbox repair wasn't accepted. in XBoX on Consoles to solve the problem; I sent my Xbox to Germany to be repaired. My tracking information tells me that the parcel was refused at the address. Why would this be? The console... Discussion in 'XBoX on Consoles' started by C 6, Nov 19, 2023.

  1. C 6
    C 6 Guest

    Xbox repair wasn't accepted.


    I sent my Xbox to Germany to be repaired. My tracking information tells me that the parcel was refused at the address. Why would this be? The console is still under warranty.

    The postal service told me to contact Microsoft, which is proving to be impossible because I can't get an actual human being on the phone.

    Can somebody at Microsoft please contact me.

    Thanks

    :)
     
    C 6, Nov 19, 2023
    #1
  2. C 6 Win User

    Xbox repair wasn't accepted.

    Thanks. Yeah I keep trying that, all I get is - "We’re unable to process your request for a call back. Please try again later."

    Been trying periodically since yesterday and same result.
  3. SwordofWhedon Win User

    Xbox repair wasn't accepted.

    Yes, the European repair center is there

    I'm afraid the support link is the only way to get someone one the phone

    Make sure to include the case number, tracking number and all other information you have

    https://support.xbox.com/en-US/contact-us
  4. C 6 Win User

    Xbox repair wasn't accepted.

    what country are you physically located in?
    Ireland. The address that I was told to send it to was Microsoft in Germany.
  5. SwordofWhedon Win User

    Xbox repair wasn't accepted.

    what country are you physically located in?
  6. SwordofWhedon Win User

    Xbox repair wasn't accepted.

    I wish I had a better answer for you, but there's no other way to reach Support
Thema:

Xbox repair wasn't accepted.

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