Xbox repair questions

I would like information about xbox repair; I have 2 broken slims, a 250gb one that broke ages ago due to a lightning strike and my recent 4gb one that's hard drive has failed on me. They are both out of warranty and I would like to pay the fee for
Microsoft to fix one of them.The 250gb one seal has been broken as I have attempted myself to figure out what got broken during the strike using a multimeter only. Will Microsoft fix the better xbox that has the seal broken or should I send in the 4gb one
as they will refuse to fix the 250gb one?

:)

 

Xbox Repair Question

Should should have had some labels sent to the email address that is attached to your account. Print them off and stick them to the box.

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If you haven't had them sent, first check the spam folder, then give Support a call and let them know
support.xbox.com/call-us.

 

Xbox Repair Question

Hi, I'm not sure where I'm supposed to post this. I've made a repair request, but I'm not sure if I am supposed to have a stamp or something on my shipping box. Are they supposed to send me a stamp or do I send it with no stamp.

Thank you.

 

This link should answer most of your questions:

myservice.xbox.com/.../welcome.aspx

 

That didn't help me at all, says access denied.

 

They will not repair a console that has been "tampered" with. Once they see the broken seal, they will deny the repair. You will have to send in the other one.

 

Unfortunately, since you broke the seal to your 250GB model, you voided any warranty and repair opportunity. However, you're not completely out of luck. You can set up a repair for the 4GB model. When you receive it after repair, you can use the 250GB HDD
from the other console in the 4GB model.

 

Even though I didn't physically tamper with the xbox, they'll see the broke seal and reject the console? Thank you both for your answers, I shall send in the 4gb one and keep the 250gb hard drive for when it returns.

 

Yeah once they see the seal broken they'll flag the serial number and refuse any repair attempts.

 

Okay then, thank you for your help.