Xbox repair issue

ll Vindras ll · Nov 7, 2021

Ok so I have a xbox one s. I took it apart yesterday to clean out the dust and whatnot. I reassembled everything and now theres this strange problem im having. Ill load up a game or an app like edge or netflix and after about 5 minutes of use my xbox will make the sound that it does when you turn off the power. Like a whirring/clicking sound. the problem is that it doesnt shut down like you would think it just freezes up my xbox. the only thing im able to do is try to power down by holding the big x on my controller, but it doesnt actually shut down. the light on the front of the xbox just flashes until i pull the power cord. Not really sure on where to look to fix it and i cannot afford to send it in for repairs, so im wondering if anyone here can point me in the right direction so i can figure this out myself.

Thx in advance.

:)

XBF Houmaidi O

Hello @ll Vindras ll!

Actually we cannot provide any directions to fix this issue. It would be better to take the console to a repair shop to prevent any further damage as it could be an internal fault.

WPAK

Hi there,

I understand the frustration/disappointement, but I'm afraid that you will need to contact Xbox Support (again) for this issue, since, as far as I know, it's not something that can be handled by anybody in the forums.

You probably already know but to contact Xbox Support use:
support.xbox.com/contact-us

MateusFontana

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community.

We appreciate your coming to the Xbox community, as the agent said above, unfortunately, we cannot provide any information on how to fix a problem like this, as it could be an internal problem that would require taking the console to technical assistance to prevent further damage to the hardware. console.

*Thanks for contacting us in advance, you will always be welcome to the community.

kubindad

Here it is all most July and still no Xbox! Sent me a tracking number a week ago and fed ex says it doesn't exist! Global support called, ( while I was at work ) and left a message that they?! Had questions?! That was yesterday. No call back like they said
they would today.Sent me an email that asked if I had received my Xbox yet. No I did not, also gave them a time to best reach me by phone. What course of action do I have now? I believe Microsoft's problem with xboxone is bigger than they want to admit.

ElectroFlying

Topic: Read through all the comments, and agree. You are ONE PATIENT individual.

After the 1st month, I would have been looking to some Political groups into demanding Congress hold hearings and see exactly just what types of issues X1 has, and what M is doing about it..

Documentation, Documentation, DOCUMENTATION. record everything. That's how you get things done!

Xbox repair issue