Xbox Remote Play on Android - touch controls won't display in the game so I'm unable to...

Hi MyNameIsMatt! My name is Ricardo an independent advisor ready to help you with this situation!

Of what you are using is a wireless display app, you won't be able to control the Xbox trough the tv, if your Tv supports android apps you should install the Xbox app, this will allow you to play remotely or while using wireless display the controller must be connected to the Xbox not the TV

I'm experiencing the same thing. This didn't break for me until I updated my Xbox S console. The media remote lights up when you touch/move it, so I know it works -- and the Xbox Controller works - but the remote won't work with the console. Again, this
happened during the most recent Xbox update.

Then remote.play wont work

Remote play ala xcloud is only available on gamepass ultimate

Game.streaming.via.the xbox companion app requires a xbox

Keep in mind you can't.use.the.xbox while you are.using.the wireless gamestreaming

Huh? Remote Play is nothing to do with Xcloud or Game Pass. And if it won't work, then how can they get it working on their Android device? And they have an Xbox so that's not the issue.

They are trying to Remote Play their Series X games from their Series X console to their PC via the Remote Play feature and using the Xbox App. This should work without an issue, as it does with their Android device. There is nothing on the Remote Play page to suggest Game Pass is needed

https://www.xbox.com/en-GB/consoles/remote-play

Hello Fenier91,

Thank you for posting in the Microsoft Community.

I'm sorry to hear that you're having trouble with Xbox remote play touch controls. I don't have access to information about any tests or changes made to Xbox remote play touch controls. However, I can suggest a few troubleshooting steps that may help resolve the issue.



First, please make sure that your Xbox remote play app is up to date. You can check for updates in the App Store.



If the app is up to date, try restarting your phone and then launching the app again.



If the issue persists, you can try uninstalling and reinstalling the app.

If your gyro axis is inverted 90 degrees, ensure that your device’s orientation lock has been turned off.

Touch controls won’t appear if the game isn’t properly displayed. To fix this:

1. Make sure your device is in landscape mode.
   
2. Maximize your browser or app window, if applicable.
   
3. Check your device’s screen magnification settings and reduce if necessary.
   
4. Update the Game Pass or Xbox app.
   

If these solutions don’t fix the problem, you may need to use a device with a bigger screen.



Use Xbox touch controls with cloud gaming or remote play | Xbox Support

If none of these steps work, please contact Xbox support for further assistance. They will be able to provide more specific information about any changes or tests that may have been made to Xbox remote play touch controls.

Also, you don't have a way to change the setting of the Xbox Adaptive Controller on the cloud gaming with Android devices or Apple devices on the remote play or on the Xbox app.