XBOX Remote Play not working over wifi

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey Giovanni, how are you today? Hope you're well.

Giovanni, you can actually remote play from any network you want.

Try this on your console:

First, clean the cache of your console that way:

1. With the console turned on, hold the XBOX power button on the console for 10 seconds until you hear a small sound.

2. Wait 10 seconds.

3. Turn it back on.

Note: It may take a while for it to turn on, don't worry, it's normal.

Then, restore your console keeping the games and apps:

***IMPORTANT*** If you share accounts with someone, you will have to redo the process of placing the account as the main one again, be aware of the chances you still have to do this, as Microsoft makes available per year, only 5 chances so you can make some account your console's main account. Make Sure to know all passwords and email addresses of your accounts, you will need to log then back in.

1. Press the Xbox button to open the dashboard.

2. Select System > Settings > System > Console Information >

3. Select Reset console > Restore and keep my games and apps.

4. When asked to pull settings from an old Xbox, choose no, thanks

5. You will have to log in to your accounts again, and when you sign in with your account, make sure you turn it has your home console also, that's it.

NOTE: Rest assured, you won't lose games or saves

Then, go to your settings > devices and connections > Remote features > Enable remote features.

Hi,

that procedure does not work. Nothing happens if I start my xbox then press the power button for 10 secs. It just shutdown.

Edit:

I reset the console from Settings -> console info -> reset, keeping my games and saves.

Remote play is already enabled. I try with my mobile connected to the same wifi and it does not work.

I switch to 5G network and remote play works again.

And then, test it again on your phone.

Hi TussalCastle4, my name is Jhon, and will be a pleasure help you

On a mobile device it may be an option:

-Open the Xbox mobile app.
-Select the My Library icon and select Consoles.
-Select the console you want to connect to and press Remote Play on this device.

For more information on all remote use you can consult the following link and see for yourself if that is your only solution or not:

https://support.xbox.com/help/games-apps/game-setup-and-play/how-to-set-up-remote-play

I hope the information I gave you has been useful, have a happy day.

I tested my remote play yesterday at home. My iphone wifi was off and i connected over cellular with no issues. today nothing works. not wifi, not cellular. i click remote play and the jet appears and then i just get the same error message as others above.