Xbox Remote Play Difficulties

Discus and support Xbox Remote Play Difficulties in XBoX Games and Apps to solve the problem; Remote play was supposedly supposed to work on a different network while outside of the home network. My xbox was on all of the correct settings, such... Discussion in 'XBoX Games and Apps' started by TheAR40W, Jan 29, 2025 at 11:52 AM.

  1. TheAR40W
    TheAR40W Guest

    Xbox Remote Play Difficulties


    Remote play was supposedly supposed to work on a different network while outside of the home network. My xbox was on all of the correct settings, such as allowing for remote play and also standby/sleep mode. It worked perfectly at home.

    However I am currently traveling and trying to connect but it gives me this message whenever I try with no other options aside from quitting the session.

    "Check your network connection. We found your console but can't connect. Try from a different Wi-Fi or cellular network."

    This is an iPhone 12.

    Any known solutions? Unfortunately don't have access to home console.

    Thanks.

    :)
     
  2. MarvinaPerez Win User

    Difficulty starting remote play from iPhone

    Hello Lukeanator17,my name is Marvina, I will be happy to help you.

    I understand that you are having trouble starting the remote game from your iPhone. Here are some steps you can try to solve the problem:

    Check That Your iPhone Is Connected To A Stable Wi-Fi Network. Remote Play requires a high-speed Wi-Fi connection for functionality.

    Make sure your iPhone and your xbox one are connected to the SAME red Wi-Fi. THIS IS NECESSARY for Remote PLAY to Work.

    Restart your iPhone and your Xbox One. THIS MAY Fix Any Temporary Problems With Your Devices.

    Update the Xbox App on your iPhone. App updates may include bug fixes that may resolve the issue you are experiencing.

    TRY LAUNCHING THE ROTOTO GAME FROM A DIFFERENT DEVICE. If you can start the game remotely from another device, it means the problem is related to your iPhone.

    Contact Xbox Support. They will be able to help you solve the problem.

    TRY STARTING THE ROMOTE GAME FROM A DIFFERENT LOCATION. If you are in a location with a weak Wi-Fi signal, remote play may not function properly.

    Try starting remote play at a different time. Remote play may be experiencing server issue.

    Source https://support.xbox.com/help/games-apps/troubleshooting/troubleshoot-remote-play-gaming

    These are basic solutions to these problems, but they may lead to a solution, remember this is a public forum where we are players like you who want to help, good luck and happy day.

    Sincerely,
    Marvina
  3. OldPepsiMan Win User

    Will you buy the Xbox One?

    I consider the lack of backward compatibility a fatal flaw. I would rather buy a backup XBox 360 for my future use. Silly me, I have no difficulty controlling my TV and my home entertainment center with a standard remote.
  4. Cro Gal Win User

    XBox Cloud Gaming Local Multiplayer?

    Yes, I agree. This is similar like remote play (app is the same). In the old xbox companion app for remote play you can use 4 controllers to remote play but unfortunally we canot use old xbox companion app with xbox series.
  5. ngocphi Win User

    Why is there an xbox companion app and an xbox app for PC? Just put all the features in one app.

    Two different things one companion app is a front end to your xbox for remote play

    Xbox app is storefront for pc and remote play and cloud play
  6. XBF Eladio M Win User

    Can't buy anything from the Store

    Thank you for taking the time to post this on the Xbox Forums. We understand that you are currently experiencing difficulties with completing purchases on the Store from your console.

    There were reports of individuals experiencing difficulties with navigating the store recently, but as per the

    Xbox Support twitter
    page, this has all been resolved.

    I would recommend completing your purchase off the Xbox website and then
    remotely installing
    or just installing from your console as the content you have purchased should be showing up, unless its in-game currency.

    I hope this helps.
Thema:

Xbox Remote Play Difficulties

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