Xbox Remote Play connection issues.

I apologize for the trouble. Have you also tried to use a different network connection on your phone just to isolate the issue?

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

Make sure you’ve enabled remote play on your console.

1. Press the Xbox button on your controller to open the guide, then go to Profile & system > Settings > Devices & connections > Remote features. Make sure you’ve selected the Enable remote features checkbox.

2. Restart your console by holding down the Xbox button on your controller and selecting Restart console > Restart.

3. Restart the device you're using for remote play.

If the "Enable remote features" is already ticked, kindly untick it then perform a powercycle before ticking the box again.

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POWERCYCLE CONSOLE​​​

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1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

You can also check this link for your reference: https://support.xbox.com/en-US/help/games-apps/....

Thanks for the advice, this did not change anything however.

Same issue, not resolved just given up hope like the rest

Edit: read in another forum switching to a PS4 controller fixes. Unfortunately cannot confirm. Tried a elite controller instead and same issue.

Also noticed issue on some games but not others, some AAA work fine with remote play with my setup but other AAA have super lag renduring unplayable. Also noticed with controller connected directly to Xbox and Xbox to non-remote play TV it lags the same as the other TV connected to remote play indicating not a connection issue.

Hello Krustykashew, My name is Khaji I am an independent advisor and I will be happy to help you today.

Remote play, which allows you to play your Xbox from another device, often depends on several factors, including the quality of the internet connection, network speed, connection stability, and the distance between the Xbox and the device you use to play remotely.

Although remote play has improved in recent generations of consoles, there can still be issues related to connection quality. Here are some possible reasons why you might be experiencing issues with Remote Play on your Xbox Series S:

Unstable or slow internet connection: Despite having a 5 GHz connection, stability and speed can fluctuate due to wireless interference, physical obstacles, or router problems.

Network settings on Xbox: Adjustments to your Xbox's network settings may improve the quality of remote play. Make sure your console is set up for a stable and fast connection.

App or software issues: Issues with the remote play app or the console itself can impact the quality of the remote experience. Make sure they are updated to the latest version available.

Latency issues: Latency is the amount of time it takes for information to be transmitted from the console to the remote device. If there is too much latency, you could experience response and audio delays.

Local network issues: Sometimes other devices on your local network can consume bandwidth, causing interference when connecting to the Xbox.

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.