Xbox remote control (Talon Media) can't control projectur audio volume

Question is it a Talon Media Remote Control for Xbox One, TV, Blu-Ray & Streaming
Media?

Hello Dimenson,

Our understanding here is that the control/remote attempting to be used on the Xbox One is the Talon Media Remote, but the console is not recognizing your TV or it's model type.

Is this only occurring when connecting with the Talon Media Remote?

Has there been use of other media remotes with the console?

Has this been attempted with a different television?

Clarify this for us and we'll be here to assist with further with this issue.

Best wishes!

Hello Mike!

Thank you for bringing this situation to our attention here on the forums. I understand you are having trouble using your Talon Media Remote to be able to control the TV's volume while controlling your Xbox One Console is that correct? Check out this support
article for more information regarding the Remote:
About the Xbox One Media Remote

Also keep in mind it also depends on the media remotes compatibility, you may want to contact the manufacturer for more information about their product.

Hope this helps

Let us know with a reply

Hi ZoltánBalázs2,

That is still not possible because volume control is only specific to the audio output device (speakers). You control volume only through the TV or any external audio device with speakers. The only exception to this would be volume control for headsets that
don't have the volume control built in. In this case if you plug in a headset to the Xbox One controller via the 3.5mm jack, then volume is controlled by a slider found in the Xbox Accessories app when looking at the controller's settings.

In conclusion, the Xbox One console is not responsible for the volume of the audio output as that is handled by the audio output device itself. The Xbox One just processes the audio formats to whatever you have set it to in the Audio output settings and
then the audio travels to your audio output device, which is what has the volume control. Therefore, as far as volume control goes, the Xbox One Media Remote is only able to control the volume on your TV that you have set up with your Xbox One under the TV
& OneGuide settings and then in "Device Control".

As mentioned previously, please refer back to that support article on what the remote is used for.

Hi there,

is there any chance you will be able to help me control HP envy 32 volume via
Media Remote?

Thanks!